Laptop causing all devices to lose internet connection

Iroper5848

Commendable
Aug 15, 2016
1
0
1,510
My laptop that I got a few months ago, an Asus K501UB-DM020T running Windows 10, has in the past month or so generated a problem that when it's on our home network it causes every device on the network to lose the internet connection.

The download speeds can be seen to drop off periodically when this laptop is connected, for example trying to download something through steam I can see my rate start at approx 1Mbit/s, and then drop down into the 10s of kbit/s, then 100s of bit/s, then eventually to 0 (over the space of maybe a minute).

I can then disconnect from the network, reconnect to it, and the connection will be restored, and the download rate jump back up, for a little bit.

What is worst is it affects all other wireless devices on the network; my phone, my partner's laptop, etc, but only happens when my laptop is connected.

Have tried everything up to resetting Windows on my laptop with no avail.
 
Solution
Wireless connection correct? (Based on your "affects all other wireless devices.....")

What happens if you connect the laptop but do not make any attempts to download? I.e., do the other devices still lose performance?

Can you go into Task Manager and watch what processes and services are running and what resources they take. Do any other processes or services start running that start taking up network resources? Especially some minutes after the disconnect/reconnect?

You might try running "ipconfig /flushdns" (without quotes) from the command prompt. Run with admin rights.

What that flush will do is clean out possibly corrupted website/host and IP addressing data stored on your computer.

Your computer is struggling to...

Ralston18

Titan
Moderator
Wireless connection correct? (Based on your "affects all other wireless devices.....")

What happens if you connect the laptop but do not make any attempts to download? I.e., do the other devices still lose performance?

Can you go into Task Manager and watch what processes and services are running and what resources they take. Do any other processes or services start running that start taking up network resources? Especially some minutes after the disconnect/reconnect?

You might try running "ipconfig /flushdns" (without quotes) from the command prompt. Run with admin rights.

What that flush will do is clean out possibly corrupted website/host and IP addressing data stored on your computer.

Your computer is struggling to communicate and everything suffers.



 
Solution