My new GPU won't work, black screen appears

Aviv1 · Aug 15, 2016

Hey guys!

So today I have bought 3 new components for my computer, a PSU, 8GB of RAM and a Sapphire RX 460 GPU. The installation of the PSU & RAM was going great without any problems, however the situation for the GPU is a little bit different.
When I plug it in it just won't work, I get a black screen and there's no display on the monitor. Right now I am using my old GPU (same DVI port as the new one) in order to find the solution for my problem, any help will be appreciated guys!

Here is my PC specs:

Mainboard : ECS H61H2-M2
BIOS : AMI (OEM) 4.6.4 02/11/2011
Processor : Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (2C 4T 3.09GHz, 3.1GHz IMC, 2x 256kB L2, 3MB L3)
Monitor/Panel : SAN LED MONITOR (1600x1200, 19.9") (MAG H1950)
Video Adapter : NVIDIA GeForce GT 220 (3CU 16SP SM4.1 1.34GHz, 1GB DDR3 1GHz 128-bit, PCIe 2.00 x16)
Windows System : Microsoft Windows 7 32bit Ultimate 6.01.7601 (Service Pack 1)
Intel vPro : 7.00.04.1197
Socket/Slot : FC LGA1155

Thanks!

Hlsgsz · Aug 15, 2016

What is your PSU and have you plugged teh PCIE power connector from it to the new GPU?

Aviv1 · Aug 15, 2016

Hlsgsz :

I have bought the SeaSonic 500W 80+ Bronze SS-500ET PSU, I have nowhere to plug it into the GPU, should I even plug it in?

Hlsgsz · Aug 15, 2016

Yes. There should be a 6 pin PCI connector above or on the side. Your PSU has one or two PCIE 6+2 connectors. Use a 6pin from that/those. This is why you GPU is not working. It needs more power.

Aviv1 · Aug 15, 2016

Hlsgsz :

Can you please tell me where is that connector? I just can't seems to find it :/
Here are some pictures of the GPU: http://www.tomshardware.com/reviews/amd-radeon-rx-460,4707.html

Hlsgsz · Aug 15, 2016

Please state teh exact model number, as Sapphire may be making several.

Aviv1 · Aug 15, 2016

Hlsgsz :

Sapphire Radeon RX 460 OC 2GB GDDR5 DVI HDMI DP PCI-E
And I just noticed that it isn't the same as the one in the pictures

Hlsgsz · Aug 15, 2016

Aviv1 · Aug 15, 2016

Hlsgsz :

There isn't anything like that in my GPU, also I watched a video on YouTube where someone installed it and didn't plug in the PSU so maybe in that particular GPU you should not connect the PSU to it, is that possible / make sense? (https://youtu.be/J81h1dHNwDk)

Hlsgsz · Aug 15, 2016

yes. it possible. Though, again, it would really help if you provided teh actual model number, not teh name of the card.
There should be a white label wiht all these details on the box. Take a picture, upload it to http://tinypic.com/ and post back.

Aviv1 · Aug 15, 2016

Hlsgsz :

http://oi67.tinypic.com/300wm76.jpg that one?

Aviv1 · Aug 15, 2016

Hlsgsz :

A better pic, i'm not at home right now but these are ones that I took erailer today:
http://i64.tinypic.com/90d9ud.jpg

Hlsgsz · Aug 15, 2016

It is indeed a card that doesn't require a PCIE power connector.
It may be that your Mb is not able to provide it wiht sufficient power(is it from a pre-built, by any chance) or taht teh card is, indeed, defective. You will have to test it in anotehr system.

Aviv1 · Aug 15, 2016

Hlsgsz :

Maybe it has something to do with the BIOS of my Mb? Maybe I should update it?

As soon as I get home I will try it on my brother's computer and let you know if it's working.

Hlsgsz · Aug 15, 2016

Aviv1 :

Cool. A BIOS update may be merited but i scarecely see how it would solve your problem. If teh board ran the 220 it shoudl also run the 460, unless it can't power it.

Aviv1 · Aug 15, 2016

Hlsgsz :

Aviv1 :

Cool. A BIOS update may be merited but i scarecely see how it would solve your problem. If teh board ran the 220 it shoudl also run the 460, unless it can't power it.

So what do you suggest to do?

Hlsgsz · Aug 15, 2016

Test the GPu in another, more reliable system(meaning wiht a better MB)

Aviv1 · Aug 15, 2016

Hlsgsz :

Will do first thing in the morning, will write results as soon as I get them.

Aviv1 · Aug 16, 2016

Hlsgsz :

Sorry for the late reply, I had to wait for my dad to do it. So anyways, the card does work on my brothers' computer, so I think that I will do the following: I will replace my new PSU, GPU & RAM (and my Sound Card) with the ones that are in his computer and will use his motherboard and PC, only with the components that I have bought. One thing that I need to be sure about is whether my components will work on his motherboard, would like to hear the ok from you, just to be sure. His motherboard is Intel DH55PJ and these are the things that I am going to get into his PC:

PSU: SeaSonic 500W 80+ Bronze SS-500ET
GPU: Sapphire Radeon RX 460 OC 2GB GDDR5 DVI HDMI DP PCI-E
RAM: Kingston ValueRAM 8GB DDR3 1600Mhz CL11
Sound Card: ASUS Xonar DGX 5.1

Thanks!

Hlsgsz · Aug 16, 2016

It's a DDR3 MB, but it supports 8GB max of RAM and that is between two slots(meaning max 4gb per slot). Your 8GB stick will not work. Also don't think about swapping CPUs, as that will not work either.
The rest of teh components are compatible.

Aviv1 · Aug 16, 2016

Hlsgsz :

Ok, if I will buy another 4 GB stick and put both of them on his Mb (one 8GB, one 4GB), will it count & work as 8GB?

Aviv1 · Aug 16, 2016

Hlsgsz :

I have just realised that he has a worse proccessor (any probably Mb) than mine, so I don't know what I should do anymore :/

His PC:
Proccessor: Intel® Core™ i3-540 Processor
Motherboard: Intel® Desktop Board DH55PJ

My PC:
Proccessor: Intel® Core™ i3-2100 Processor
Motherboard: ECS H61H2-M2 (V1.0)

What do you think? Should I just move to his computer or continue trying to fix the problem on my PC (and maybe risking with updating my BIOS)? Will I see a big difference gaming with his PC over mine?

Thanks!

Hlsgsz · Aug 16, 2016

I would just move teh components and leave it like that. There will not be a huge performance difference between those CPUs with that RX 460.

Aviv1 · Aug 16, 2016

Hlsgsz :

Alright I appreciate your advice and will do so! Just a quick question for prespective, will GTA V run good on his PC with my components? If so, in what quality? Thanks!

Hlsgsz · Aug 16, 2016

GTA V is one ofe teh worst examples as it is CPU heavy. You'll have to try and see. You're not moving platforms so it's not that big of a deal to just try. Plus? What otehr choices do you have?
- fix your build? not gonna happen, i would bet
- get a better MB? bad investment. too old technology
- get a new MB and CPU? excellent choice, provided you have the money

My new GPU won't work, black screen appears

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