New W7 Pro x64 install will not pull updates

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RazorGreen18

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Jul 13, 2014
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I have been noticing on laptops that I set up for work that when I go to run windows updates that it will never pull anything. It will set on the screen 'checking for updates'.
I have let it run over night in some instances and still nothing. I have looked around online to see if anyone has the same issues, but nothing that has been recommended or I have found has worked.
Wanted to see if anyone on here had some input.
Thanks
 
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RazorGreen18

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Jul 13, 2014
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There's no way to force it to pull updates, or even pull them faster?
 
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slowhands95128

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Aug 10, 2016
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If you did a new install of Windows 7 SP1 recently, updates will not work unless the do the following patch first:

"UPDATE: Microsoft recently released updates for Windows 7 and Windows 8.1 improving the stability of the upgrade experience for Windows 10. Please ensure you have the update installed for your respective version of Windows:

KB3112343 for Windows 7 and KB3112336 for Windows 8.1"
 
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skit75

skit75

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Oct 7, 2008
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This.

Imaging new PC's for users at work and including SP1 has borked my installations. I now use a clean install of Windows 7 without SP1 and just get the updates from Microsoft. Something in the Windows 7 SP1 Redist executable has messed up Windows Updater. Windows 7 clean will update over night.... Windows 7 w SP1 Redist will hang forever like a reddit "wait for it" gif

My installations aren't upgrading to Windows 10 either, still the issue exists.
 
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RazorGreen18

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Jul 13, 2014
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Where do I get a copy of windows 7 without SP1.
 
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slowhands95128

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Aug 10, 2016
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SR-71 Blackbird wrote: " He's not upgrading to 10."

Duh, I know that. This update is for Win7 and it's a must. Why? Microsoft is soft pedaling the fact that they put a bug in the June 2016 update to the Win 7 Update Agent, which is the first Important update you must do for a fresh Win7 SP1 install. Look in your update history and you will see it as first, as in my example below from my installed update log:

"Windows Update Agent 7.6.7600.320 Installation date: ‎8/‎14/‎2016 6:42 AM Installation status: Successful
Update type: Important"

THIS UPDATE TO UPDATE AGENT IS BROKEN. The new update agent won't update Windows 7. Microsoft knows, and published a fix as KB3112343 for Windows 7. Trust me, as soon as I installed this fix I got 187 important updates immediately, then lots more with some restarts in between up to 256 updates and I'm current. The explanation they give us is that it "improves the stability of the upgrade experience for Windows 10", which is BS. Well it's part of the truth because Win 10 won't install without it, it hangs at 99%. But just to do updates on Win 7, you need KB3112343 too.

Microsoft needs to publicize this issue better to save us time and grief. Contrary to the above statement about merely improving stability of the upgrade experience, KB3112343 solves a serious problem. It corrects a total failure of Windows update. If you have this problem with either 7 or 8.1, you also can't upgrade to Windows 10 either, so you would think Microsoft would be more frank about this issue if they want people to move up to Windows 10.

So just do the appropriate update if Windows 7 SP1 or Windows 8.1 won't update. This is urgent. You need
KB3112343 for Windows 7 and KB3112336 for Windows 8.1.

note to SR-71 Blackbird: Love the BOLD, so I saw it and raised it to BOLD CAPS.
 
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slowhands95128

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Aug 10, 2016
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You want Win 7 with SP1. It's just Win 7 with many important updates. The problem is not caused by Win7 SP1, it's caused by the June update to the Update Agent, which hangs. Just install KB3112343 from:

https://www.microsoft.com/en-us/download/details.aspx?id=50023

You'll get updates in batches between restarts, first about 180, then 10, then 4... like that. Patience. Eventually you will have over 250 if you do the optionals too. So many, it's Frightening.

Back when I designed computer hardware, we used revision letters, A, B, .. and so on for change control. Seldom did we get beyond C or D. I prided myself if my design stayed at A, which was sadly not common. Now Microsoft needs 7 digit numbers for all the revisions. That just seems wrong.
 
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skit75

skit75

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Oct 7, 2008
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Ehh, don't know. Mine is an original MSDN subscription image from before Win7 w/ SP1 was released. I later downloaded the Redistributable SP1 and used it successfully for a couple years. I first noticed the Redist SP1 began breaking Windows Updater only a few months ago. I was actually unaware of the KB fix until this thread.
 
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ffg7

ffg7

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Apr 7, 2015
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the issue for downloading win7 updates has been going on sine the middle of the spring of 2015. download & run this file KB3102810 from Microsoft before searching for updates. it works as I've used it 3 times on freshly installed win7 computers with the most recent on saturday after replacing the customer's dying hard drive.
 
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RazorGreen18

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Jul 13, 2014
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I downloaded the KB3112343 and attempted to run it. All it does is pops up a loading bar box and says "Searching for updates on this computer..." It will set there for hours not proceeding. I have tried running it multiple times, having to restart to be able to try to run it again.
I do have the 'broken' update agent (7.6.7600.320), installed though somehow. Do I uninstall that before running KB3112343?
Thanks
 
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RazorGreen18

Reputable
Jul 13, 2014
23
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4,510
I downloaded the KB3112343 and attempted to run it. All it does is pops up a loading bar box and says "Searching for updates on this computer..." It will set there for hours not proceeding. I have tried running it multiple times, having to restart to be able to try to run it again.
I do have the 'broken' update agent (7.6.7600.320), installed though somehow. Do I uninstall that before running KB3112343?
Thanks
 
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itsBpK

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Aug 17, 2016
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I've done 5 new Win 7 Pro installs in the last month and each time from a fresh install, the updates after SP1 (which are approximately 190 'important updates') will take anywhere from 6-10 hours to load.
 
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