Steam & Steam games are crashing constantly (potentially bad hard drive?). Help Please!

kingneptune117

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Nov 17, 2009
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Hello all,

Alright, here's a weird one.

System specs:

i7-4790k, MSI G97 Gaming 5, Two separate Samsung SSD's (one for OS, other for games), ASUS Strix GTX 970, Hyper 212 EVO Cooler, RipJaws Ram (16gb)

The issue: As you might have been able to tell from my specs, I have two separate SSD's. One is for my OS, the other is for Steam and all my games. Up until recently, I actually only had CSGO downloaded since that was all I played for a while.

Just recently, I downloaded the Windows 10 anniversary update. I'm not sure if this is related. For a day or so after downloading, everything ran just fine. After that day, I decided I wanted to switch things up and redownload a game I hadn't played in a while, so I downloaded the Witcher 3 (which I had already previously played on this PC).

This is when the problems started occuring. While downloading this, Steam completely froze up and crashed. It crashed so bad in fact, that task manager couldn't even kill Steam. I tried shutting off the computer - nope, the computer was froze up so bad it just sat on the "Shutting Down" screen. I had to hard shut it down with the power button. After this, I rebooted the computer - the same issue kept reoccuring, it would download for a while, but then anything I did (clicking on something in Steam for example) would cause the whole thing to freeze up.

Finally, the game installed! It took about 5 reboots and letting it download little by little, but it finally did. I went to start the game and sure enough Steam completely froze up again. I rebooted the PC, only to discover Steam now thinks Witcher 3 isn't installed! Even though I know Witcher 3 is fully downloaded, it thinks it isn't. So I click on "Install" anyways and it freezes up.

Basically, no matter what I did Steam kept freezing up. At this point, I decided to completely format both hard drives and reinstall Windows 10 from scratch. I did this, but the same issue keeps occurring.

Also, one thing I noticed is whenever I go into the windows file explorer and browse around inside my gaming hard drive (Which has steam on it), file explorer eventually freezes up just by browsing around files.

I am starting to think that I have a bad hard drive. It is just weird how this started after the Anniversary update, and CSGO had no issues. Any ideas? Thank you.
 

kingneptune117

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Can you speak more to the problem you had? Was it just like mine with Steam freezing and trouble instaling games and all that?

I also already did search google high and low for an answer. I didn't see anyone with this same issue. Any ideas on a solution?

Thank you for the quick reply.
 

Acapella

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Just revert the Windows Update. You're googling your specific issues, when it's a way bigger one. Try "Windows 10 Anniversary [word]"

With crashing, freezing, unresponsive, locking up, etc as [word]. I just reverted then reinstalled the update later and it didn't happen anymore. But yeah, basically everything just freezes after a little bit. :D
 

kingneptune117

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Hey man, thanks for the reply.

How can I revert if this is a fresh install? I used microsofts media creation tool and did a fresh install, and their media creation tool gave me the latest version of Windows already.