AC1900 wont recognize DSL cable is plugged in

Lahart16

Commendable
Aug 16, 2016
1
0
1,510
This is for regular ATT DSL (not U-verse) I have confirmed that the model I bought is the correct one for the service I have. I have tried three different wires, with and without the filter (I do not have a home phone). I have tried two different ac1900s and get the same error from both. the Netgear ac1600 as well as my old Westhall ATT router both pick up the internet fine so signal is coming into the home. I have spent hours on the phone with ATT, Netgear, and Geeksquad and no one can figure out what is wrong.
 

M9G Oohlala

Commendable
Sep 16, 2016
1
0
1,510
Hi Lahart16, I purchased a d7000 modem router 2 weeks ago and have randomly been getting the same issue, I can only connect to isp if I use wizard and also randomly the router becomes an unidentified network and I cannot log into the router, my only option is to reboot router. I will most likely return for a refund and purchase an asus or gigabyte equivalent. I have read a few posts that infers the D7000 isn't really VDSL ready as of yet.