USB ports not functioning and I cannot even log into my computer to fix it

SirRubsADucky

Commendable
Aug 16, 2016
5
0
1,510
Yesterday I had 2 USB 3 ports (side by side) die on me while being used. This has never happened before and I made a small attempt at fixing it but after no success I decided to buy a 4 USB 3 hub. Using different ports I was able to log on and install the usb hub and I plugged my mouse, keyboard and headphones into it and had no problem.

Well about 2 minutes later the hub stopped working and I couldn't use my mouse or keyboard. I tried plugging them into every other port on my computer and they still would not work. So I powered down my pc. I tried to restart and it booted fine but I couldn't use my mouse or keyboard so I can't log in. I've tried different mice and keyboards on every port and still nothing. I've even tried with the hub.

I've also tried booting the computer with nothing connected and plugging in then. Nothing.

heres what's interesting tho. I know the ports work because I have a wireless adapter that when plugged into them will connect to my wifi. So it must be a software issue.

I am on window 10 newest patch. Desktop PCs. From memory: gigabyte motherboard
24gb ram
650 corsair psu
Gtx 970
Please help!
 

Technologify

Honorable
Jul 3, 2016
293
1
10,865


You mean, none of your USB ports are working?
Did you fry your keyboard or something?
 

SirRubsADucky

Commendable
Aug 16, 2016
5
0
1,510


I know the ports "work" because my wifi adapter will work on them. But I can't use my mouse and keyboard. I can try them on another PC to see if they are the problem. But I tried another keyboard I know works and same thing.
 

SirRubsADucky

Commendable
Aug 16, 2016
5
0
1,510



The keyboard works fine on another PC so it's not fried.