Less than one year old and my pre-built is fried! Can you help me pick out new parts? (Cyberpower)

otomori · Aug 17, 2016

Hello there. A few months ago my PC stopped working and I've been saving up money in order to repair it. The issue that occurred was one time I turned on my PC, it sounded like it booted up but none of the USBs worked(mouse/keyboard) and I got nothing from the display. The fan started up but I couldn't get anything else working. Previous to this, the USB ports would quit working intermittently and a strange electronic sound would emit from inside the case...

I brought in my PC for diagnostic a few weeks ago, and the tech was able to determine that the motherboard wasn't sending electrical signals, and that CPU had a 50% of being fried as well. It kind of sounds like a need to replace both.

I'm looking to replace the MOBO and I will more than likely need a new CPU as well. I am not entirely savvy at picking out parts and do you guys have recommendations based off my specs for a new CPU+MOBO combo? Can I go Intel? My price range is roughly $300-400.

Thanks in advance for all of your help!

514863 HYAMD8COREZ
C SERIES
OEM AMD FX-8320 3.5GHZ EIGHT CORE 125W
8GB DDR3 1600MHZ MEMORY
CASE FAN 120 MM
CASE FAN 120 MM
ASETEK 550LC 120MM WATERCOOLER
CASE FAN 120 MM
AMD RETENTION RING
X-SABER RED LED MID TOWER NO POWER
BLACK 3.5 MOUNTING KIT
GIGABYTE GA-970A-DS3P AM3+ CROSSFIRE USB3.0 SATA 3
THERMALTAKE SMART SERIES SP-750PCBUS 750W 80PLUS BRONZE POWER SUPPLY
AMD RADEON R9 280 3GB GDDR5 PCIE 3.0X16 VIDEO CARD

SYSTEM BOX AND FOAM
M. FAN SERIES
ONBOARD 7.1 SOUND

Hlsgsz · Aug 17, 2016

It's not only taht you can go Intel, it's taht you absolutely should. Also, you will be needing a proper PSU so this doesn't happen again

PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i5-6500 3.2GHz Quad-Core Processor ($198.99 @ SuperBiiz)
Motherboard: *Gigabyte GA-B150M-DS3H Micro ATX LGA1151 Motherboard ($69.89 @ OutletPC)
Memory: *GeIL EVO POTENZA 16GB (2 x 8GB) DDR4-2400 Memory ($55.80 @ Newegg)
Power Supply: XFX TS 550W 80+ Bronze Certified ATX Power Supply ($62.99 @ SuperBiiz)
Total: $387.67
Prices include shipping, taxes, and discounts when available
*Lowest price parts chosen from parametric criteria
Generated by PCPartPicker 2016-08-17 17:13 EDT-0400

And new RAM. It's worth it to switch to DDR4 to get teh latest gen Intel. It's cheap.

otomori · Aug 17, 2016

Hlsgsz :

This looks amazing. Is the RAM absolutely required? I am putting this on the credit card so I am looking to trim the fat money-wise if possible. I agree on a new PSU. I think that may have prompted the issue to begin with as the reviews haven't been stellar.

boosted1g · Aug 17, 2016

Unless you fried the CPU with a very bad overclock then most likely it was your crappy PSU that killed the PC.
Pre-built's almost never come with good quality PSUs, they use the number printed on the sticker as a selling point, not any actual quality, and thermaltake is pretty well known to not have very good PSUs

otomori · Aug 17, 2016

boosted1g :

No overclocking done. Everything was left at stock clock speed.

Yuck. My family has spent over 5 grand with Cyberpower and have now run into a lot of issues. They have lost us as customers. Though, most of the blame falls on me for not looking into this stuff. I think I will be ordering those parts listed above tonight and having a pro install them just to ensure that if anything else is wrong it is noticed. I imagine these intel chips also run a lot cooler - anything need to be done to the cooling end of things on my PC?

galeener · Aug 17, 2016

The issue with a lot of people that order from cyberpower is threy pick out good quality parts then skimp on the psu and wonder why they have issues. Cyberpower is a company that will buils what you order. If you had built the pc your self and ordered a crappy psu and had issues who would you blame then. Like any company that builds pcs you have to do your due dilligence on the parts you order from them. If not thats mostly your fault not the company that built the system. Could cyberpower or ibuy power or any of them do better probably you have to remember they didn't tell you to buy a thermaltake psu and they did offer high end psus that you chose not to include.

otomori · Aug 17, 2016

galeener :

No I agree. The onus is on me - though this was one of their 'Prebuilt' deals. Nevertheless I have learned my lesson, albeit an expensive one.

galeener · Aug 17, 2016

Hopefully you can still use some of the parts from you current system. You have to remember the psu is the heart of the system going for a crappy one may work for a while but in the end you will have loads of head and heart ache.

Hlsgsz · Aug 17, 2016

otomori :

Yeah teh RAM is needed. You could get an i3. Still better than what you had adn it will serve you well with gaming:
PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i3-6100 3.7GHz Dual-Core Processor ($110.99 @ SuperBiiz)
Motherboard: Gigabyte GA-H110M-A Micro ATX LGA1151 Motherboard ($45.99 @ Newegg)
Memory: G.Skill Aegis 8GB (1 x 8GB) DDR4-2133 Memory ($30.98 @ Newegg)
Power Supply: XFX TS 550W 80+ Bronze Certified ATX Power Supply ($62.99 @ SuperBiiz)
Total: $250.95
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-08-17 17:58 EDT-0400

USAFRet · Aug 17, 2016

galeener :

It's not so much 'skimping' on the PSU, but rather selecting the CyberPower default "standard" PSU.
Which is actually substandard, as the OP here has discovered.

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Less than one year old and my pre-built is fried! Can you help me pick out new parts? (Cyberpower)

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