Urgent help needed with R9 390 Strix

omair haider malik

Commendable
Aug 19, 2016
3
0
1,510
Hi
Let me just it first that I am not a PC geek who knows all the details or anything. My knowledge is limited. My friend helped me made this gaming PC and its my first. Used to be a console gamer before. Now I have played just 2 games on this PC Dota 2 and CSGO both run awesome on Ultra. I have installed Rise of the Tomb raider yesterday and Run it on Very high setting and PC auto restarts as soon as I run Benchmark. When it restarted it gave error on bios about a power surge. I lowered the graphic setting to high and played game for 10 mins and same thing happened again. Dota2 and CSGO I play for more than 5 hours and no Problem but ROTR runs just for 10 to 15 mins.
What is wrong with my system or how to fix it. Any suggestion would be appreciated.
Thanks

Specs

Intel® Core i5-6600K Skylake Processor (6M Cache, up to 3.90 GHz) SR2BV
ASUS H170-PLUS D3 LGA 1151 Intel H170 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
8 Gb Standard DDR 3 RAM
Thermaltake TR2 700W Gold 80 PLUS Gold Power Supply - TR2-0700P-G
 

DustyDanglerX

Distinguished
Error on bios? You mean a blue-screen with a error code? Go into windows event log if there is an error code saying anything related to critical kernel power event 41-63 or something along those lines your psu is probably busted.Test with another psu if you have one or ask your friend to lend you his for a few hours to test.Run a memory test as well you could use windows memory diagnostic or memtest 86. I've had all sorts of troubles with a faulty ram stick.Have you checked if your card or any components are overheating?
 

omair haider malik

Commendable
Aug 19, 2016
3
0
1,510


Error on Bios means no Blue screen. Ir boots and shows ASUS symbol and then it give error or notification that it was a power surge and press f1 to continue.
 

omair haider malik

Commendable
Aug 19, 2016
3
0
1,510


My main Concern is why it doenst happen in other games like dota 2 and csgo. Why only in ROTR. I have played GTA 5 also without any issue.