Faulty wireless mouse

Dziugas · Aug 20, 2016

Hello guys , i bought a new rig and parts as well as this keyboard and mouse http://www.trust.com/en/product/18040-tecla-wireless-multimedia-keyboard-with-mouse and the problem is ,that sometimes the mouse stucks when gaming , like freezes ,but the keyboard works , nevertheless i noticed that the keyboard stucks too , and it happens almost only when gaming , where is the problem?

I tried:

1.Reinstallling :
a)drivers
b)Windows
2.Another port (both MB ports and front USB ports)

1LiquidPC · Aug 20, 2016

I've had hit and miss luck with some wireless keyboards/mice over the years. Possible you are getting some interference? Could just be cheaper components used in construction causing intermittent connection issues.

Dziugas · Aug 20, 2016

UPDATE: Tweaked power settings and it looks like it went off ,but now mouse randomly slides to one direction or starts to spin for 0.3 seconds depending what i am doing in CS:GO.Is it sensor fault?

1LiquidPC · Aug 20, 2016

Which power settings were changed? Any acceleration settings?

Dziugas · Aug 20, 2016

1LiquidPC :

USB settings -> selective suspend settings

Now when i game , keyboard or mouse stucks on one key or click , resulting me in walking one direction or shooting crazy for 0.3 sec.No accelaration settings were touched.But the strangest thing is that the keyboard and mouse works absolutely perfect when surfing or just using computer.It only happens when gaming , but it did stuck on letter 'o' ,when i tried to type , but just one time.

1LiquidPC · Aug 20, 2016

Strange indeed. A random thought may be that in games due to repeated keyboard and mouse usage that wireless signal just can't keep up. I've had a similar situation with keys not registering with basic wireless keyboard when gaming on my HTPC.

Dziugas · Aug 20, 2016

1LiquidPC :

Yeah , exactly , i've shot some videos to maybe show you whats wrong , some times it stops when i roughly use it , fast and etc.

http://sendvid.com/xjeuxkpo i couldn't shoot

https://vimeo.com/179597873 - input freeze.

Dziugas · Aug 20, 2016

Maybe it's proccess problem?It happens when gaming , so maybe pointing and keyboard proccess is in low priority by default in windows 10. https://www.reddit.com/r/Windows10/comments/361sah/mouse_stutter/

1LiquidPC · Aug 20, 2016

Couldn't say there. Still, you'll likely have to try several things to narrow down the problem.

f-14 · Aug 21, 2016

it is an old wireless mouse driver&power issue. windows power management and specifically it's USB low power settings is the problem most of the time, you want to turn it to high performance power management in settings.
you did not say what operating system you are using. for windows 10 lower right side of your screen in the tak bar next to the clock click on the square with lines and the circle (action center) select all settings upper right. in the menu on the left select power & sleep on the bottom right of this screen select advanced settings on the bottom middle, set to high performance or set up your own power plan going thru all the setting for what you want sleep and idle low power states or balanced or disabled lower power. might be the mouse and keyboard idle sensor puts them into low power or off mode and windows detects this and puts those channels into low power mode and never wakes up out of low power mode or has a driver problem with waking up or shutting off low power mode to those devices.

Dziugas · Aug 21, 2016

f-14 :

it is an old wireless mouse driver&power issue. windows power management and specifically it's USB low power settings is the problem most of the time, you want to turn it to high performance power management in settings.
you did not say what operating system you are using. for windows 10 lower right side of your screen in the tak bar next to the clock click on the square with lines and the circle (action center) select all settings upper right. in the menu on the left select power & sleep on the bottom right of this screen select advanced settings on the bottom middle, set to high performance or set up your own power plan going thru all the setting for what you want sleep and idle low power states or balanced or disabled lower power. might be the mouse and keyboard idle sensor puts them into low power or off mode and windows detects this and puts those channels into low power mode and never wakes up out of low power mode or has a driver problem with waking up or shutting off low power mode to those devices.

My OS is Windows 10.Power settings are on Max Perfomance with tweaking that nothing sleeps or gets less power , so this couldn't be the issue , unless it has something to do with BIOS.

rgd1101 · Aug 22, 2016

thread closed
http://www.tomsguide.com/forum/id-3163083/faulty-wireless-mouse-keyboard-freezes-lags-involuntary-movement-response.html

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Faulty wireless mouse

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