Hello all,
Any help with my issue here is much appreciated! Thanks in advance.
I have an Acer Aspire V5 netbook (Windows 8, 2.5 years old) that for the last week or so has often (2-3 times a day, only using it about 4 times a day) been continually restarting, along with being a little slower than usual. There is normally no blue screen when it happens, but this all began with a blue screen or two.
As said, it does not always do this, but once it does (usually while I am using Google Chrome but sometimes just while doing normal MS Word tasks) it restarts several times over, showing me the Acer logo and starting up. Once it starts all my desktop items are moved to the right side and some are on top of one another.
I am trying to figure out if my problems are hardware or software.
Nothing funny is showing up under processes in task manager (which sometimes doesn't respond), but the CPU is often around 95-98% when I check it. In the error logs I noticed HAL (13) and APXACC along with kernel power errors.
I ran sfc /scannnow and it said Windows Resource Protection found corrupt files but was unable to fix some of them. I have the details of the CBS log but am not sure what they mean- I can post them if that is helpful!
After a few failed attempts (progress stopping early on) of Windows Defender, I finally did a quick scan which didn't find anything, but the virus and spyware definitions are out of date. I am trying to update them but I believe it's not progressing. I also can't seem to do normal updates (it is set on manual) and gets stuck on 'checking for updates'.
Any suggestions/advice is much appreciated!!!
Any help with my issue here is much appreciated! Thanks in advance.
I have an Acer Aspire V5 netbook (Windows 8, 2.5 years old) that for the last week or so has often (2-3 times a day, only using it about 4 times a day) been continually restarting, along with being a little slower than usual. There is normally no blue screen when it happens, but this all began with a blue screen or two.
As said, it does not always do this, but once it does (usually while I am using Google Chrome but sometimes just while doing normal MS Word tasks) it restarts several times over, showing me the Acer logo and starting up. Once it starts all my desktop items are moved to the right side and some are on top of one another.
I am trying to figure out if my problems are hardware or software.
Nothing funny is showing up under processes in task manager (which sometimes doesn't respond), but the CPU is often around 95-98% when I check it. In the error logs I noticed HAL (13) and APXACC along with kernel power errors.
I ran sfc /scannnow and it said Windows Resource Protection found corrupt files but was unable to fix some of them. I have the details of the CBS log but am not sure what they mean- I can post them if that is helpful!
After a few failed attempts (progress stopping early on) of Windows Defender, I finally did a quick scan which didn't find anything, but the virus and spyware definitions are out of date. I am trying to update them but I believe it's not progressing. I also can't seem to do normal updates (it is set on manual) and gets stuck on 'checking for updates'.
Any suggestions/advice is much appreciated!!!
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