Computer Freezing After Installing AMD FX-9590

TheVinceMan

Commendable
Aug 22, 2016
4
0
1,510
Howdy!

I know there are a few other threads about this but I've read them and none of them seem to speak to my specific experience.

So here's my story, please bear with me as this is a long story but I really want to make sure to get all the details about this problem straight. Additionally, I want to cover everything I can think of so that we don't have to do an endless "did ya try this?" "yep" exchange.

About a month ago I decided to start upgrading my PC. So I picked up the AMD FX-9590. I saw the socket types matched, but I was dumb and didn't double check the actual specs on everything. I kinda jumped the gun. I reinstalled windows after installing the new CPU, and I figured I was all set. I booted up and it all worked, but after a short time, the computer froze. No blue-screen or anything, everything just froze in place and nothing happened and I had to do a hard restart. Finally, I realized that my Gigabyte 970 mobo wasn't going to cut it. I bought an ASUS Crosshair V Formula-Z mobo and a Corsair 750W gold PSU for good measure.

I installed my new parts and felt hopeful. My hope was short-lived when my computer crashed within 30 minutes or so after booting into windows with my new mobo and PSU. I reinstalled Windows yet again (which I should have done sooner I suppose). I double checked that I had the newest BIOS installed and I did. I checked all the drivers I could think of. I read a bit online about this problem and tried everything I found. One thing that kind of delayed the time it took for the system to freeze was turning off FastBoot in BIOS. Otherwise, nothing made a lick of difference. I watched all my computer temps like a hawk. The only thing running hot was my graphics card, which I have now replaced. My CPU temps were a tad high, but were fluctuating rapidly. I mean RAPIDLY. As in 15-20 C in the space of less than a second.

I was running an air cooler so decided that maybe a liquid cooler would be the way to go, because I heard the 9590 ran quite hot. I picked up a Corsair liquid cooler and got it installed. This is also when I picked up the AMD RX 480 graphics card, just to see if that would help (I also kinda just wanted it to be honest).

Anyway, got this stuff installed and hoped that maybe my system/CPU temps would stabilize a bit. The CPU was definitely running cooler on average, but the fluctuations continued like before. And the freezing issue continued just as before. This time, the freezing started happened sooner and sooner after booting into Windows. It got to the point where it would freeze right when I opened the windows menu. I again reinstalled windows from disc.

This is when I called a local PC shop. I told the guy the story and he was a bit confused but confident that he could fix it if I brought it in to him. So I did. He called me the next day saying that he changed some BIOS settings (FastBoot, he said was the biggest issue), and that the problem was solved. So, cheerily, I picked up my computer. I hooked it up at home and spent a few hours playing WoW with some friends until...it froze again. The freezing then occurred within 30 minutes of booting the computer back up and that's where I am now.

I'm kind of at my wit's end here. I don't know what to do with this darn computer. Any insights or advice are very welcome and thank you for reading my incredibly long post.
 
Solution
AMD's FX 9xxx line has had its number of stability issues. Several users have reported instability even at stock clocks. Their only solution was to underclock their CPU to a stable frequency.

It sounds like you have eliminated all other possible hardware issues aside from memory as burgessanthony suggested. What Vcore are you showing while under load? It may need a small bump.

If memory tests come out clean and your voltages are good you may consider disabling turbo boost and lowering your multiplier by 1 and checking to see if the problem persists. If it does trying lowering your multiplier again. If you have done this 4-5 times and still have not maintained stability I would RMA the chip.

Baralis

Distinguished
Jun 10, 2010
382
1
18,965
AMD's FX 9xxx line has had its number of stability issues. Several users have reported instability even at stock clocks. Their only solution was to underclock their CPU to a stable frequency.

It sounds like you have eliminated all other possible hardware issues aside from memory as burgessanthony suggested. What Vcore are you showing while under load? It may need a small bump.

If memory tests come out clean and your voltages are good you may consider disabling turbo boost and lowering your multiplier by 1 and checking to see if the problem persists. If it does trying lowering your multiplier again. If you have done this 4-5 times and still have not maintained stability I would RMA the chip.
 
Solution

TheVinceMan

Commendable
Aug 22, 2016
4
0
1,510


Ah that reminds me. One time about a week ago, I crashed out of WoW and got an error message regarding a memory error. I thought it was an isolated incident since I have never had any issue with any other game or program other than the freezing thing I described in the OP. But perhaps it is related in some way. I will try this, thanks!
 

TheVinceMan

Commendable
Aug 22, 2016
4
0
1,510


I've tried running MemTest a couple times and it sticks at "Testing multiprocessor support" for about 20 minutes each time. Is this concerning or should I let it go as long as it takes?

The PSU is a Corsair RMX750 FM 80+G ATX.
The cooler is a Corsair Hyrdro Series H100I V2
My CPU temp looks to be hovering around 30C (I'm using Speccy to track this)
The CPU voltage is 1.53750 (I'm viewing this in the Asus AI Suite)
 
PSU is solid. Cooler should be up to par. I would use AMD Overdrive or Coretemp to check temps (OD is the most accurate for these processors). Voltages look good (those are stock).

I cant exactly remember what my memtest runs did, however I would let it run for several hours (3-5 passes).
 

TheVinceMan

Commendable
Aug 22, 2016
4
0
1,510
Latest update: I used Overdrive to turn off TurboBoost and turned the multipliers down a bit. I also turned my voltage down to 1.5. So far, this is the longest I have gone without a crash. I'll post again if anything comes up. Thanks all, for your advice, I really appreciate it.