Why is my PC crashing constantly?

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JamezyH

Reputable
Jul 12, 2014
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For around a month now, programs on my PC have been crashing. These programs can be from explorer.exe itself, to steam, to steam games, teamspeak etc. It happens so often and i cannot pinpoint the cause of it. (Sometimes they crash, sometimes they stop responding then respond after a minute or so).

It all started when i installed Windows 10. it began to crash all the time. and after i reverted back to W7, it carried on.

Things i have tried:

- Virus scan (multiple times)
- Resetting my overclock to factory clock speeds and voltages
- Running affected programs in compatibility mode and administrator mode

My computer specs are as followed:

CPU: AMD FX-6300 6-Core Processor
GPU: AMD Sapphire R9 270X (OC Edition)
RAM: 8GB Corsair Vengeance (2x4GB) at 1600MHz
PSU: Corsair CX600M Modular
Motherboard: ASUS M5A97 R2.0
HDD: Western Digital 500GB 7200RPM
HDD2: Western Digital 1TB 7200RPM
SSD: Samsung 850 EVO 120GB (Where OS is installed)

I am struggling to find what the problem is and would like some help.

Thanks :D
 
Solution
F
Click on the start button in Windows 7. You can just start typing "Event Viewer" Run the app that is built into windows. Expand the Windows Logs, and click on Application. Look for "Error", they will be in Red. The Information events aren't important. You can use the "filter current log" option on the right. Narrow down the filter to Error, Critical, and Warning.
Look in the log for the faulting application, faulting module, and exception code. You should be able to look them up and find what is causing the crashes.

If you do a fresh install of Windows 7 or 10, this would be a quick and simple solution then troubleshooting the issue. Fresh installs are always better then an upgrade path.
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J

JamezyH

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Jul 12, 2014
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I currently have Windows 7 installed. I could do that but i have a lot of programs and files i would like to keep and had issues updating Windows 7 in the past. Is there anything else i could try?
 
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J

JamezyH

Reputable
Jul 12, 2014
50
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4,630


I have installed new drivers yesterday, didnt seem to fix the issue. Also, could you explain how i check eventviewer to see the causes? What do i click? xD
 
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F

Freakboi_pa

Distinguished
Feb 25, 2006
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18,710
Click on the start button in Windows 7. You can just start typing "Event Viewer" Run the app that is built into windows. Expand the Windows Logs, and click on Application. Look for "Error", they will be in Red. The Information events aren't important. You can use the "filter current log" option on the right. Narrow down the filter to Error, Critical, and Warning.
Look in the log for the faulting application, faulting module, and exception code. You should be able to look them up and find what is causing the crashes.

If you do a fresh install of Windows 7 or 10, this would be a quick and simple solution then troubleshooting the issue. Fresh installs are always better then an upgrade path.
 
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Solution
J

JamezyH

Reputable
Jul 12, 2014
50
0
4,630


Ill give this a go, thanks :D

 
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J

JamezyH

Reputable
Jul 12, 2014
50
0
4,630


The faulting module of a crash that occurred yesterday was ntdll.dll in the System32 folder, what would i do about this?
 
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W

wahoo51500

Commendable
Sep 9, 2016
1
0
1,510
was having issues with crashing at startup of any game. i installed sapphire trixx to tweak graphic card settings. I lowered the gpu clock to 999 mhz and it seemed to do the trick. Good luck
 
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