ATI RX 460 Crashing on any game

miker2808

Honorable
Aug 23, 2016
49
0
10,530
Hello about 11 days ago I purchased the Radeon RX 460 2GB Factory OC'd [Sapphire] GPU.
since day-zero I experienced games crashing, and began troubleshooting. so far not much.
Here is the list of my actions:
-First thing I've done:
-Uninstalled the previous nvidia drivers,with DDU and even manually.
-Reinstalled windows using the windows 10 option,
-Formatting the whole windows using CD to make sure I delete everything and reinstall the windows.
-checked temps, about 60c
-checked bios, disabled intergrated graphics, made sure its on PEG/PCI
-tried multiple games, different options, fullscreen/windowed, graphics..
-benchmarking - using Heaven I didn't crash at all for some reason, using the Unreal engine 4 directx12 benchmark crashed instantly, few attempts caused a BSOD. (something about the GPU's drivers (had "ati" on its name))
-checked the PSU, 450wattage (zalman ZM450-GS)
** for some reason when I have the RX 460 GPU my boot is flickering (whole picture is ***'d up, and sometimes on safemode the screen is tripled, (see the same screen 3 times, plus the screen looks like glitched with cutt, [ like the no man's sky HUD when you see on the edges lines like in many games, makes it look cool])) with the intergrated graphics the boot looks good again, without flickering.
- tried to unplug the GPU out of the motherboard, PC works with it and without it fine.
-tried to reset bios by taking the battery out and back in

now the interesting part:
On the second day of my troubleshooting I tried to downclock the GPU, and I found out that decreasing by 100mhz, I could play for longer without any crash, and then I realized that If I downclock to 17.5% I'm not crashing at all. (Btw my default clock is 1210mhz)
I'm planning an RMA, but I thought maybe I should ask if it is actually faulty GPU, and make sure they won't scam me and blame it on me. I have a 3year warranty for any non-physical damage.
I asked AMD support, told me either ineduqate PSU or faulty GPU, but I got 450W PSU..
another thing, I thought I have to plug power connectors x6/x8/x4 pins, my PSU got them but I cant find anywhere to put it, not sure if I really need, the manual tells me to do so, but I got no connectors at all in my GPU, and cant find anything on my motherboard.
I had Nvidia GT630 1gb.about the voltage, I checked tons of sites, and posts nothing to really help, but some said to check for voltage, my GPU voltage won't move from 0.580V, while the Radeon Wattman (Radeon's tool for overclocking) shows different levels of voltage, up to 1125mV

Conclusion: I've tried anything I found to fix the problem, and nothing really fixed it,
I found out the only solution to play is to downclock the gpu,
now I want to RMA the GPU because I'm scared if this is actually a faulty GPU it might break down earlier.
If it is my PC's problem and not GPU's and I know for sure it won't damage the GPU, but it is just limiting it, I'm fine playing with 200mhz less clock, it doesn't do much to the performance, but I'm just worried that the GPU will die earlier.

Time for specifications:
CPU: Intel Core2quad Q8400 @2.66ghz
RAM: 4gb DDR2 Dual-Channel 5-5-5-15 @333mhz
GPU:Radeon RX 460 2GB Vram Factory Overclocked to 1209mhz memory is 1750mhz. from Sapphire
Motherboard: ASUSTek P5kpl-AM (socket 775)
HDD:232GB Western Digital WDC WD2500KS-00MJB0 ATA Device (SATA)
Screen: 24" MAG 1920x1080p RD24L 59hz DVI-D to DVI-D cable.
PSU: Zalman ZM450-GS switching PSU

I bet reading this post is a huge pain in the **, so I really appreciate any help.

Thanks.
 
Solution
Zalman makes a mediocre PSU, at best. I like their other products, but their PSU line is not recommended by many (I have had personal experience with their lack of quality). Also, from a tech perspective, this computer is ancient and is not up to the task of feeding the RX 460.

Also, factory OCs are not always rock solid.

You can try underclocking the GPU (I would recommend to the speeds of a generic RX 460).

However, to get the level of performance the RX 460 is capable of, you'll need to upgrade your rig to use more modern tech.

COLGeek

Cybernaut
Moderator
Factory OCed GPU, in an old rig, with a weak PSU. There are several issues here. From the OP's PM:

About a month ago I purchased AMD RX460 2GB version and since the first day I experienced few issues. and the one really disturbing is the games crashing (and even while watching movies, the browser is crashing)
I had the GT630 1GB and it worked better
so.. Once I downclocked my GPU (it came factory overclocked [1210mhz]) to 999mhz the games didn't crash anymore. I've tried anything, checked many sites. even formatted my windows. but nothing did help.
and I want to make sure it's the GPU's fault.
I really hate it because I could play battlefield 4with this stone age GT630 and now I cant play it with the newer card.
full specifications:
Windows 10 Home 64-bit
Intel Core 2 Quad Q8400 @ 2.66GHz
‏‏‎4.00GB Dual-Channel DDR2 @ 333MHz
ASUSTeK Computer INC. P5KPL-AM (Socket 775)
2048MB ATI Radeon RX 460 Graphics (Sapphire/PCPartner)
232GB Western Digital WDC WD2500KS-00MJB0 ATA Device
Zalman ZM-450GS (PSU)

few issues you might want to know about:
since I got the GPU, I've got few issues.
first when I play bf4 on low quality (1920x1080p) I have weird lines, like those in game engines when they are making a model to understand its form, I have the same with farcry 4, i've seen it once on the ground, and once on the gun. while in BF4 I say everything like this.
2. I'm experiencing sometimes BSOD since I installed the new card with the title "MEMORY_MANAGEMENT"
3.when I'm booting (and nowhere else) I have some glitch for the logo, where everything is looking like a grid of squares but colored (because of the logo) I can try getting a picture if required.
apeard something like this on safemode too. but not on windows with normal boot.

I've tried anything and posted everywhere,and I got 0 help. amd told me its my PSU, sapphire wants me to check on different motherboard and if the same to RMA but I got no where to test..
 

miker2808

Honorable
Aug 23, 2016
49
0
10,530

First, why do you say it is a weak PSU? 450Watt is over the required.
second, how sure are you it might be my computer? does it make sense that I have more and more problems and it is my computer's fault?
I just tried to launch a game (I could play for a long time without any problem) and Instead of the game I got a screen flickering which then got me a BSOD with Video_TDR_Failure and some ati driver causing it.

 

COLGeek

Cybernaut
Moderator
Zalman makes a mediocre PSU, at best. I like their other products, but their PSU line is not recommended by many (I have had personal experience with their lack of quality). Also, from a tech perspective, this computer is ancient and is not up to the task of feeding the RX 460.

Also, factory OCs are not always rock solid.

You can try underclocking the GPU (I would recommend to the speeds of a generic RX 460).

However, to get the level of performance the RX 460 is capable of, you'll need to upgrade your rig to use more modern tech.
 
Solution

miker2808

Honorable
Aug 23, 2016
49
0
10,530

Alright, thanks