Hello,
I am having problems with some RAM I purchased. The make/model is HX324C11T3K2/8, 2x4GB DDR3 RAM sticks. When I attempt to dual-channel both sticks, one of the sticks is rendered hardware reserved.
To clear some things up:
- I am not using a 32-bit operating system, I am using a 64-bit version of Windows 10
- I have tried booting off both RAM sticks individually, they are not broken and both work
- I have tried booting with the sticks in separate channels, all 8GB becomes usable
- I have ensured that the Maximum Memory option on msconfig is unchecked
- The slots themselves are not faulty, I have tested various arrangements of the sticks
- The other dual channel pair of slots will not work either
- The ~4GB which is not being used is marked as hardware reserved in resmon
- All 8G RAM is detected by both the motherboard and the operating system
- Timings and variables are exactly the same on both sticks according to the BIOS and CPU-Z
- CPU-Z reports that the sticks are only in single channel mode
- CPU-Z detects that the sticks are in slot #1 and slot #2
So I'm really out of ideas.
I have heard that the GPU can use up system RAM, especially integrated ones, but I use a GTX 770 (2GB). In Nvidia control panel, total available graphics memory is 4075MB and shared system memory is 2027MB. I suspect this may have something to do with it? How do I stop it from using system memory? I cannot find any such option in the BIOS.
System specs:
- MB: Gigabyte 990FXA-UD3 (R4.0)
- CPU: AMD FX-6300 @ 3.8GHz
- GPU: Gigabyte GTX 770 OC w/ 2GB GDDR5
- RAM: Specified model in title
I would appreciate any help, thanks.
I am having problems with some RAM I purchased. The make/model is HX324C11T3K2/8, 2x4GB DDR3 RAM sticks. When I attempt to dual-channel both sticks, one of the sticks is rendered hardware reserved.
To clear some things up:
- I am not using a 32-bit operating system, I am using a 64-bit version of Windows 10
- I have tried booting off both RAM sticks individually, they are not broken and both work
- I have tried booting with the sticks in separate channels, all 8GB becomes usable
- I have ensured that the Maximum Memory option on msconfig is unchecked
- The slots themselves are not faulty, I have tested various arrangements of the sticks
- The other dual channel pair of slots will not work either
- The ~4GB which is not being used is marked as hardware reserved in resmon
- All 8G RAM is detected by both the motherboard and the operating system
- Timings and variables are exactly the same on both sticks according to the BIOS and CPU-Z
- CPU-Z reports that the sticks are only in single channel mode
- CPU-Z detects that the sticks are in slot #1 and slot #2
So I'm really out of ideas.
I have heard that the GPU can use up system RAM, especially integrated ones, but I use a GTX 770 (2GB). In Nvidia control panel, total available graphics memory is 4075MB and shared system memory is 2027MB. I suspect this may have something to do with it? How do I stop it from using system memory? I cannot find any such option in the BIOS.
System specs:
- MB: Gigabyte 990FXA-UD3 (R4.0)
- CPU: AMD FX-6300 @ 3.8GHz
- GPU: Gigabyte GTX 770 OC w/ 2GB GDDR5
- RAM: Specified model in title
I would appreciate any help, thanks.
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