Weirdest USB Port Problem

lytn96

Commendable
Aug 24, 2016
6
0
1,510
Not sure is this is the right thread for this, I'm new here. But anyways I have some kind of usb problem. One day they just stopped working. No devices I plug in are recognized. I've tried every fix out there already don't worry. In the device manager it says everything is fine and the drivers are updated. So that means the ports would't be dead right. I have a HP laptop windows 8 and no ports will recognize any device. I can't find anything on this. They don't show up in the disk management either. It's like they aren't plugged in at all. Under my USB controllers in device manager it has the 3.0 extensible controller and the root hub. Anyone have any ideas what could possibly be wrong
 

popatim

Titan
Moderator
So these usb devices you plug in do not show up in device manager correct?
Plug in an optical mouse and see if it 'lights up'. if not then you likely have a blown fuse or tripped breaker on the usb 5v power line.
IF you have a breaker, those can often get reset by shutting down, removing power and battery, pressing the power button in for a minute. letting it sit for 5 minutes (in case its the breaker that gets reset by time) and then reassembling and powering on.
 

lytn96

Commendable
Aug 24, 2016
6
0
1,510


That's correct, I have plugged in a mouse and it doesn't light up, will try your solution and post back the results
 
Did you install any 3rd party backup programs like an Acronis program?

Because when you install some of them when they install drivers, their entries end up in the lower/upper class filters entries in the registry

They can override the driver the USB ports use. Result dead ports
 

lytn96

Commendable
Aug 24, 2016
6
0
1,510

Here are all the programs I have if you see any ones that might affect it could you tell me
https://gyazo.com/5174ec4868fbe8ed803de17fe9914aaa
https://gyazo.com/452a2ca80304087a0260a0cfc452e27e
https://gyazo.com/bf759b0604bd9ea062bc3dcce8f7fc1b
https://gyazo.com/fbf7b36f06dd98237375e0a36d5a624f
https://gyazo.com/9aa6dace93e38f5b96ce7c911de52004