PC Won't Mount Drives and Assign a Letter.

Stycks32

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Jan 5, 2016
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I've looked up several possible fixes to the problem and still having no success so i figured I'd post my situation.

I have an Asus k50 laptop, from several years ago that my girlfriend used to use. I'm trying to do a fresh install of windows 7 (or linux if i'm feeling frisky). But before that i want to transfer over files that she wants to keep. That's my situation. Here's where my problem comes in. I plug in a drive (I've tried a 16GB thumb drive and a 1TB external drive) and it doesnt show up in My Computer. In Disk Management, it shows the drive, all the space correctly, and it shows that it's allocated. Ok, so i try to mount it to a specific letter. I get no error message after i link it to a letter (let's say 'E') but it doesn't mount.

Ok, that failed. Let's try in command. Open up command, use diskpart to mount it. Same story. Diskpart says it was successful, but the drive still shows no letter and isn't in My Computer. Even tried several variations of unplugging, remounting, automount, turning on/off the external.

Alright, so seeing as how the most common fixes didn't work, i wanted to try something different to get the files. I wanted to try to connect to a homegroup and transfer via my router to another pc. Connected to my homegroup, all permissions set in both share and security, laptop still 'doesnt have permissions' to connect to the pc.

So that was a bust as well. I'm getting desperate now. I've seen a few posts about deleting 'upper value' and 'lower value' in the registry that seemed to work for a few other people. No dice. Still won't let me assign a drive letter.

From what I'm seeing, it looks like the moment that it mounts the drive, it shows the letter for a split second then it goes away, like something is unmounting it as quickly as it's being mounted, if that makes any sense. I just want to get these files off this pc so i can wipe it. =(

Any thoughts/help would be VERY much appreciated.

P.S. it's 12GB of data I'm keeping, so burning onto CD's would be not very cost effective.. that is if the dvd drive still works anyways.

One thing i was going to try next was windows update to make sure all the drivers are up to date. Doing them individually takes so long, but if i did them like that, it would probably be done by now. Can't wait for this to be over with.
 

Stycks32

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Jan 5, 2016
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4,540
So basically I just backed up my files online, and did a clean install of linux. Since the windows verification sticker was rubbed off and reinstalling an OEM version of Windows on a 5+ year old laptop is a pain (from what i hear having to call either Asus or Microsoft) I just decided to go with Linux Mint. So that solves that. Still would have been nice to know what ACTUALLY caused the issue, but it could have been any number of things.