new computer build gives me a blank screen

xxdanthemanxx · Aug 24, 2016

im a fairly decent with computers but i cant figure out why i dont get any picture

specs
cpu: Intel Xeon X5660 @ 2.80GHz
gpu: ASUS Radeon RX 460 ROG STRIX Overclocked 4GB GDDR5 Graphics Card
motherboard: pegatron ipmtb tk
ram: patriot viper 12 gb (3x4gb stx)
hard drive: wd10ezex
power supply: lepa mxf1 600w

any advice would be very helpful

Themastererr · Aug 24, 2016

You've tried the basics I'm assuming?

-Reset CMOS using proper method
-Remove all sticks of RAM but one closest to the CPU
-Remove all connections unnecessary to boot
-Put the motherboard on a table to rule out case shorting

xxdanthemanxx · Aug 25, 2016

yes ive tried all of that, my guess is the motherboard, ive heard hp motherboards arnt very compatable

Themastererr · Aug 25, 2016

xxdanthemanxx :

You're right about that...And I did not realize this was an HP setup. Sorry.

I've heard they supply BIOS updates to fix these issues though. Something to look into.

xxdanthemanxx · Aug 25, 2016

if i find any updates is there a way to install them on a motherboard without getting a picture on the screen?

Themastererr · Aug 25, 2016

xxdanthemanxx :

Use a GPU that's supported, update, then insert new GPU in.

xxdanthemanxx · Aug 25, 2016

im sorry ur gonna have to dumb that down for me, how do i install the bios update on the gpu? are you talking about a graphics card?

Themastererr · Aug 25, 2016

First research your motherboard and find out if they have released updates for the BIOS

If they did, use a GPU (Graphics card) that is supported by your motherboard so the computer will boot. Buy a 10$ used one if you have to.

Once booted, flash the BIOS.

Hopefully now that the BIOS has been updated, the new card will be accepted.

xxdanthemanxx · Aug 25, 2016

ive found the update and have to wait till tomorrow until i can download it onto the motherboard. even if it still dosent accept my new gpu, you have been a great help. thank you for your time and effort.

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