Sudden loss of internet speed?

Toggle sidebar Toggle sidebar
S

SebastianHELP

Reputable
Feb 7, 2016
136
0
4,690
My internet has been off lately, I can't play any games due to my ping being too high, a couple of weeks ago my ping was mostly 4 & 5, but recently (for the past 2 weeks) it's been going up to 80-100 on games such as Cs Go / Overwatch making them unplayable. I'm using NBN with a 100mbs bundle from TPG, so It should work fine? My Router is the Netgear AC1200 (D6200), should I change it, if so should I get the ASUS RT-AC5300 Tri-Band Gigabit Wireless Router? The AC1200 router is not strong enough since I have to use a wifi extender (It doesn't even reach my living room which is literally eight meters away from the router). I get these internet speed issues every time I come home from 3:00 to late night so all day I'm stuck on YouTube or something else since I can't play games. My router's genie software sais that my signal strength is 52% and the router is literally 6 meters away from my pc in the other room (My Pc does not have an internal wifi adapter , it only has the WNDA 3100v2 external adapter, should I get an internal one ? Or a new external one, also I had two WNDA 3100v2 and last week one of them overheated , stopped working and it hasn't worked since. People say that the walls could be creating disturbances between the signal of my router and my adapter but the walls aren't even brick or any thick material. Could you please let me know if you know why my internet has been acting weird lately, what should I do and if I should upgrade anything. Thank you.
 
Solution
spdragoo
Wired connections will definitely be better than wireless connections. However, if you haven't done so, you could experiment with changing the channel that the router uses for the Wi-Fi signal. This would especially be good if you see other Wi-Fi networks available (i.e. from neighbors), as they could potentially be providing interference. To test if it's an interference issue, you need to hardwire into an Ethernet port on the router. If your ping gets better, then your Wi-Fi is having interference issues.

However... since you're apparently having these issues during the same time periods, it's possible that it's on the ISP side. The problem, of course, is whether it's with the ISP's local equipment or on the line from their...
Sort by date Sort by votes
spdragoo

spdragoo

Splendid
Ambassador
Oct 17, 2011
3,166
8
27,115
Wired connections will definitely be better than wireless connections. However, if you haven't done so, you could experiment with changing the channel that the router uses for the Wi-Fi signal. This would especially be good if you see other Wi-Fi networks available (i.e. from neighbors), as they could potentially be providing interference. To test if it's an interference issue, you need to hardwire into an Ethernet port on the router. If your ping gets better, then your Wi-Fi is having interference issues.

However... since you're apparently having these issues during the same time periods, it's possible that it's on the ISP side. The problem, of course, is whether it's with the ISP's local equipment or on the line from their equipment to your house. It could even be that the ISP is getting network congestion because you're trying to use it at the same time as your neighbors. To test that, you'll want to make sure you hardwire into the router, & then test your connection at differnet times of the day: early morning, midday (if possible), early afternoon, early evening, late night, etc. If your connection has issues at the same times every day, there's congestion on the ISP side, & not much you can do about it. If your connection is consistently bad no matter the time of day, you should contact the ISP to have them run some line tests to see if it's in their equipment or the line itself.
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom