Failing SSD C drive causes system error

jimgregory

Honorable
Dec 31, 2013
4
0
10,510
Short version: I get the 0cx0000185 system error on startup and suspect that my SSD C: drive may be failing. Is there some way to test this before replacing the dive?

More details:
My HP Desktop running Windows 10 has a factory installed Samsung SSD (MZ7PC256HAFU-000H1). The three year old PC works normally except that it occasionally hangs on boot-up with a 0cx0000185 error. The hanging occurs only about one in ten times when the PC is turned on. An immediate cold reboot restores operation. Working with HP Tech Support, a memory checker and several other diagnostic programs were run (and re-run) and the BIOS updated. Two of PC's 5 fans including the water-cooled CPU fan were replaced because of a suspected over-heating issue. None of this seems to have helped with the 0cx0000185 issue. This error first occurred sometime after installing Windows 10 over a year ago.

The Speccy (System information tool) gives my SSD Power On Count: 4132 times and Power On Time: 452 days. (~11 k hours) Samsung rates the MTBF for this SSD as 1,500,000 hours; so my unit would appear to be quite young.

Has anyone seen this problem or know how to test an SSD for the sort of intermittent failure that might be causing the 0cx0000185 error? All comments and suggestions most welcome.

Jim
 
Solution
The Speccy (System information tool) gives my SSD Power On Count: 4132 times and Power On Time: 452 days. (~11 k hours) Samsung rates the MTBF for this SSD as 1,500,000 hours; so my unit would appear to be quite young.

450 days and 4132 Power on.

Unless you are turning this on and off 10 times a day, I'd suspect a bad/loose drive connection.

Colif

Win 11 Master
Moderator
is this the error you are getting?

File:\EFI\Microsoft\Boot\BCD
Error Code: 0xc0000185

Try the solution offered in this post but since you have win 10, you need to use another way into here,
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt

now follow this from where they first mention diskpart: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Error-code-0xc0000185/td-p/3707146
 

USAFRet

Titan
Moderator
The Speccy (System information tool) gives my SSD Power On Count: 4132 times and Power On Time: 452 days. (~11 k hours) Samsung rates the MTBF for this SSD as 1,500,000 hours; so my unit would appear to be quite young.

450 days and 4132 Power on.

Unless you are turning this on and off 10 times a day, I'd suspect a bad/loose drive connection.
 
Solution

jimgregory

Honorable
Dec 31, 2013
4
0
10,510