getochkn :
how much do you pay for? are you testing wired or wifi? how are you testing.
Need a lot more info
Problem with knowing what plan we pay for..my Step Dad doesn't know what plan we have. And I couldn't get them to tell me on their Twitter because they said I'm not the adult so they can't give me info..even though they believe me that I'm his Step Son. But he said he pays more than $20 a month, so I'm gonna guess we pay for 10mbps or more.
I've tested with both Wi-Fi and Wired, and both yield the same results.
Now interestingly, I was looking on our bill to see if it listed our plan (it didn't), and I found it billed us for Broadband, not DSL. Which our Router is built to run DSL.