Wd harddisk recorgonised but not opening the laptop hags
- Thread starter jeff kim
- Start date
Solution
Hi there jeff kim,
That is really unpleasant.
As CountMikes suggested, you can attach the drive to another computer with a different cable.
In case the issue persists, you can try the Ubuntu Live CD approach, as it seems that your system hangs when trying to access the drive. You will need a flash drive or a CD which you can boot(don't install, just boot from it) from. Here's a thread on that: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Then, you can navigate to your external drive and see if it would be accessible. In case it is, you should really back up the data stored on it ASAP.
After that, you can switch back to Win and try to run both short and extended DLG tests on the drive...
That is really unpleasant.
As CountMikes suggested, you can attach the drive to another computer with a different cable.
In case the issue persists, you can try the Ubuntu Live CD approach, as it seems that your system hangs when trying to access the drive. You will need a flash drive or a CD which you can boot(don't install, just boot from it) from. Here's a thread on that: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Then, you can navigate to your external drive and see if it would be accessible. In case it is, you should really back up the data stored on it ASAP.
After that, you can switch back to Win and try to run both short and extended DLG tests on the drive...
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there jeff kim,
That is really unpleasant.
As CountMikes suggested, you can attach the drive to another computer with a different cable.
In case the issue persists, you can try the Ubuntu Live CD approach, as it seems that your system hangs when trying to access the drive. You will need a flash drive or a CD which you can boot(don't install, just boot from it) from. Here's a thread on that: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Then, you can navigate to your external drive and see if it would be accessible. In case it is, you should really back up the data stored on it ASAP.
After that, you can switch back to Win and try to run both short and extended DLG tests on the drive: http://products.wdc.com/support/kb.ashx?id=xOxJoe
In case the drive is not accessible even under Ubuntu and given the fact the data stored on the drive is important, you will need to contact a data recovery company. You can check WD's Data Recovery Partners out: http://products.wdc.com/support/kb.ashx?id=UyuYIn
Is the drive under warranty?
Let us know how this goes,
D_Know_WD
That is really unpleasant.
As CountMikes suggested, you can attach the drive to another computer with a different cable.
In case the issue persists, you can try the Ubuntu Live CD approach, as it seems that your system hangs when trying to access the drive. You will need a flash drive or a CD which you can boot(don't install, just boot from it) from. Here's a thread on that: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Then, you can navigate to your external drive and see if it would be accessible. In case it is, you should really back up the data stored on it ASAP.
After that, you can switch back to Win and try to run both short and extended DLG tests on the drive: http://products.wdc.com/support/kb.ashx?id=xOxJoe
In case the drive is not accessible even under Ubuntu and given the fact the data stored on the drive is important, you will need to contact a data recovery company. You can check WD's Data Recovery Partners out: http://products.wdc.com/support/kb.ashx?id=UyuYIn
Is the drive under warranty?
Let us know how this goes,
D_Know_WD
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