Mouse says uninstalled, but reappears on restart

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LotsToLearnLinda

Commendable
Aug 28, 2016
4
0
1,510
I have used my wired mouse on my computer for years. Maybe it's just old that it started to double-click at times when I single click, however I'd like to uninstall the driver and re-install it to eliminate the possibility of it being driver corruption. When I uninstall it (Control Panel, Device Manager, Mice and other pointing devices, HID-compliant mouse (two of these actually, one is for my Dell mouse, the other one must be for the Logitech mouse that I troubleshooted with), the mouse stops working when I uninstall them. Then I restart the computer and the mouse immediately works and both these mice re-appear in the Device Manager. It's not downloading them either since I turned off the internet connection to test that and only the Dell mouse is connected now. (Before trying to uninstall the mice drivers, I connected a Logitech mouse to test the doubleclicking and the driver downloaded and it's fine, not doubleclicking, but I'm concerned because my computer won't uninstall either mouse driver.) And by the way, I tried uninstalling them in safe mode and restarting once normally and once in safe mode again and get the same result, they're not uninstalled when I reboot. Thanks for any thoughts you might have.
 
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hang-the-9
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LotsToLearnLinda

Commendable
Aug 28, 2016
4
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1,510
Thanks for the reminder. I'll take the mouse to work tomorrow to test it, but that wasn't really my concern at this point. How do I remove the drivers from the system. That's what I was trying to do.
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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1,081
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Do you know how to navigate without a mouse in the computer? If you remove the mouse drivers, no mouse will work when you plug it in till you load the drivers. The interface drivers are hidclass.sys, hidparse.sys, hidusb.sys but I don't recommend removing those as you can cripple your system and would need to boot off a Linux disk or something to copy them back. There may be others for Logitech or other devices.

Just test the mouse on another computer.
 
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LotsToLearnLinda

Commendable
Aug 28, 2016
4
0
1,510


Earlier you said, "It's just detecting the hardware automatically when the system boots,...' I don't think that's what's happening. I don't think the drivers got uninstalled when I tried with Control Panel. My system has two drivers, one for the Logitech mouse and one for the Dell mouse. I deleted them both then re-started. Both drivers re-appear when I re-started the computer even though I only had one mouse plugged in. Also I had my connection to the internet turned off so Windows couldn't install a driver that way when I re-started. I don't think they were uninstalled.

I admit I don't understand why we're discussing removing interface drivers when I want to remove a mouse driver (I want to remove the malfunctioning Dell driver so that the Dell mouse driver will re-install cleanly I hope).

When I theoretically uninstalled the mouse drivers from Control Panel, the mouse stopped working temporarily so I knew enough to hit the Windows key and re-start the computer with the arrow keys. That's the limit of my knowledge for navigating without a mouse. I don't have Linux, I have Windows.

I tried the mouse on my work computer and I had no problem with it there.

 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940


How did you delete the drivers for the mouse? From Properties > Driver > Uninstall? That would not remove the built-in Windows drivers, which is why the mouse is just re-detected again. You would need to actually rename or move those files I listed into another location, and would likely need to boot off a disk to do that as Windows will say they are in use and can't be moved. If you disable those, if you plug in a new mouse in the system, it won't be detected, then you need to use the keyboard to move around the system in order to re-load the drivers.

Have you tested another wired mouse with the computer? Does that also double-click? The fix could be as easy as getting another $5 mouse and using that.
 
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