Help! Are the CPU socket pins bent?

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JBG2552

Reputable
Dec 8, 2015
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4,520
Hi all!

I recently built a new pc, and when I was about to start it, nothing really happens. The case fans turn on, so does the cpu-cooler and the case LED's, but the pc simply won't POST and I get no signal.

I haven't got any mobo speaker installed yet but I will try getting one so I can hear any instance of error codes. However, I can't see any on-board LED error code either.

I went back to the retailer with the pc and they told me that I have bent the LGA-socket pins, which I honestly can't see I have!
I have accidentally bent and straightened pins back before so I know what it looks like.
I have tried troubleshooting anything I could think about, reconnect the cables, switch RAM's, switch GPU, switch PCI-e slot, disconnected all unnecessary equipment such as front audio, front usb and so forth.

I think this is the case of corrupted BIOS, but I am not sure of anything anymore.
Any help would be greatful, thanks.


The specs are:

mobo - msi x99a sli plus

ram - hyperX 2400 mhz 2x8 gb

CPU - i7 6800k

CPU-cooler - NZXT kraken

GPU - GTX 1070 gigabyte gaming 1

case - NZXT noctis 450

PSU - EVGA supernova 750B1

I have now tested with a motherboard speaker and nothing what so ever, no beep's no error codes.
 
Solution
Mr Kagouris
Socket looks fine as far as I can tell, and it seems really strange that the retailer would inspect the socket closely enough to find this phantom bent pin. They usually just check the board for obvious damage before testing it and shipping it to the manufacturer, so the only socket damage they're liable to find is if you step on it or drop a brick into the socket or something.

Anyway, you can try taking it back again and if they try to turn you away, you can always report them to the better business bureau or something. The retailer does not provide the warranty anyway, so you can go through the warranty claim process directly with MSI, although this could cost a bit in shipping.
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Mr Kagouris

Mr Kagouris

Judicious
Sep 7, 2015
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Socket looks fine as far as I can tell, and it seems really strange that the retailer would inspect the socket closely enough to find this phantom bent pin. They usually just check the board for obvious damage before testing it and shipping it to the manufacturer, so the only socket damage they're liable to find is if you step on it or drop a brick into the socket or something.

Anyway, you can try taking it back again and if they try to turn you away, you can always report them to the better business bureau or something. The retailer does not provide the warranty anyway, so you can go through the warranty claim process directly with MSI, although this could cost a bit in shipping.
 
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