Internet drops every 4 hours exactly

beron78

Commendable
Aug 29, 2016
2
0
1,510
My internet drops every 4 hours every day for some reason. 8:15am and exactly 4 hours apart throughout the day, I'm not awake at 4:15am but I'm sure it does it then too. It's not for very long, in fact, it's just long enough to boot me off an online game, but not enough to interfere with a streaming video. The light on the router never changes to orange either. This happens to all devices on my network, wired and wireless. I don't see anything on the router or modem telling it to reset or renew or anything. Just the lease time set to 2 weeks on my router settings. The router is a Belkin AC1750. Guest access turned off. The modem is a Motorola SB6121.
Anyone else had this happen before? Thanks.
 

beron78

Commendable
Aug 29, 2016
2
0
1,510
When looking at the DHCP it says lease time at 2 weeks. I changed it to forever to see if that helped and it still cut off at 4:15. This has been happening for about 2 months now. The modems logs do not show any critical alerts or anything since aug 22. I have Charter, so I guess I'll call them and see if they have any information. Thanks.