Trying to get files from HDD after windows 10 error

serturk

Commendable
Aug 29, 2016
3
0
1,510
Hello,

My sons pc got an error during a windows 10 update install. It continues to crash at 30% and just restart and go back to the same error. I tried making a bootable usb recovery drive and that did not help. I ran the diagnostics and repair, could not repair, it does not give me any safe mode boot up options.

Since he only has his game files on it, I thought I could take out his HDD, hook it up to one of my computers at work (ALL IN 1) Pc with a internal adaptor to make it external and explore the HDD and pull the files I needed off of it.

Unforunately it sees the HDD is in RAW format. I have been able to do this in the past with previous versions of windows, XP the last I can remember and tried.

Is this possible anymore, or did something change in windows.

Anyone have any idea what I can do, besides just reformatting and starting fresh.

Thank you
 
Hi there serturk,

That is unpleasant. :(

I believe you can try what Colif suggested. You can try some other data/partition recovery tools as well.

Once you recovery the data, you can just test it with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
I think that the drive may be in a really poor condition and you may need to replace it. Look for pending/reallocated and uncorrectable sectors.

Cheers,
D_Know_WD :)