- Jan 24, 2016
- 11
- 0
- 4,510
My graphics card (AMD R9 285 XFX), which I'd bought second hand at the start of this year, suddenly broke down on Saturday, after I went into a cutscene in 'This is the Police', and I've been trying to fix it, since.
The problem is simply that, when I start up my PC, on the BIOS screen there is a green streak about 1/5 the way across from the left, going all the way down the screen (only on the text/white areas), and then, at the log-in screen, there are random lines of 'dead pixels' (my monitor's fine), as well as my profile picture not displaying, and the text box for my password not appearing. After logging in, the same pattern remains on screen, but, after launching a programme, the entire screen goes a flat grey, and I have to restart to get the image back. Booting in safe mode allows me to open programmes without consequence, though less extreme versions of the graphical glitches are still there. Clean booting, and booting with base video doesn't help.
So far, I've reseated the card, both power cables connected to the card, tried the other DVI output (which made it worse, though one of the screw-holes was missing, so the cable may be improperly connected), booted with my old drive (to check if it's the operating system), reinstalled the drivers, and swapped out the card for my old one (which fixed the problem, so it's definitely that card, or at least dependent upon that card being in the system). I've, also, purchased a DP cable, to check if it's just DVI output that's malfunctioning.
Running DXDiag, I've found that there isn't any information at all, in the display section, nor is there a display adapter, in the advanced settings for 'Control Panel > Display > Screen Resolution', but the correct display adapter is shown in Device Manager, so I'm not sure whether Windows is detecting the card, or not
Both fans are running properly, and the card itself is cold at idle (side panel off, and window wide open, so all heat in the system is going straight up and out), even the copper piping and heatsink are cool to the touch.
Any help would be greatly appreciated, and thanks in advance
The problem is simply that, when I start up my PC, on the BIOS screen there is a green streak about 1/5 the way across from the left, going all the way down the screen (only on the text/white areas), and then, at the log-in screen, there are random lines of 'dead pixels' (my monitor's fine), as well as my profile picture not displaying, and the text box for my password not appearing. After logging in, the same pattern remains on screen, but, after launching a programme, the entire screen goes a flat grey, and I have to restart to get the image back. Booting in safe mode allows me to open programmes without consequence, though less extreme versions of the graphical glitches are still there. Clean booting, and booting with base video doesn't help.
So far, I've reseated the card, both power cables connected to the card, tried the other DVI output (which made it worse, though one of the screw-holes was missing, so the cable may be improperly connected), booted with my old drive (to check if it's the operating system), reinstalled the drivers, and swapped out the card for my old one (which fixed the problem, so it's definitely that card, or at least dependent upon that card being in the system). I've, also, purchased a DP cable, to check if it's just DVI output that's malfunctioning.
Running DXDiag, I've found that there isn't any information at all, in the display section, nor is there a display adapter, in the advanced settings for 'Control Panel > Display > Screen Resolution', but the correct display adapter is shown in Device Manager, so I'm not sure whether Windows is detecting the card, or not
Both fans are running properly, and the card itself is cold at idle (side panel off, and window wide open, so all heat in the system is going straight up and out), even the copper piping and heatsink are cool to the touch.
Any help would be greatly appreciated, and thanks in advance
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