Razer Synapse Problems

winder

Reputable
Oct 17, 2015
21
0
4,520
As many of you have heard time and time again " help, razer synapse wont work" well im sorry to say i need help with it. I was really hoping i wouldn't have to ask this but i do. Im sure ill get the same response as every other thread that involves Synapse but its worth a shot.
Okay so i literally just bought a Razer Black Widow Chroma X 2 hours ago. I get home and plug it in and it starts up and does the default breathing cycle for the LED's. I can use it as a normal keyboard and im typing this on it now. I love the board. So i install razer synapse 2.0 from razers website. it installs okay, i sign in and it trys to update. pretty normal so far. So heres where it gets buggy. It procedes to give me a update status bar and then boom. Gives me a error saying im not connected to the internet click try again. I do and same result. i close it out and then it restarts the update process all over. I had to kill it in task man to get it to stop. Ive tried disabling anit-virus and all the other things other threads have recomended. After about an hour of researching (to no avail) i just say screw the update. And then i realize it doesn't even detect the keyboard in synapse. Windows does, says its a black widow chroma and everything, but synapse doesnt. So now im sitting here with my fancy new $170 keyboard and broken software. If anybody could offer any insight on how to fix this issue id be very grateful.
 
Solution
Okay peoples, I figured out my issue. Kinda. I got everything to work by unplugging my Ethernet from my PC, and tethering my phone through usb and using my Phones 4g lte connection to download it. Don't know how or why that worked and i don't care. it worked. So if anybody comes across this issue try that as a last resort unless you have unlimited data. Then by all means. lol.

winder

Reputable
Oct 17, 2015
21
0
4,520
Okay peoples, I figured out my issue. Kinda. I got everything to work by unplugging my Ethernet from my PC, and tethering my phone through usb and using my Phones 4g lte connection to download it. Don't know how or why that worked and i don't care. it worked. So if anybody comes across this issue try that as a last resort unless you have unlimited data. Then by all means. lol.
 
Solution