3 Month Old Computer HUGE Sudden Problem

BazookaTroopa

Commendable
Aug 30, 2016
8
0
1,510
I just built a brand new computer 3 months ago. Everything was running perfectly up until about a week ago.

Now when I try to play any games in full screen, after about 30 minutes the screens will freeze and I will lose all power to any USB devices (keyboard, mouse, headset). My speakers plugged in through AUX will just make a non stop buzzing sound. This occurs even with non intensive games like CS:GO or League. I never seem to have this problem when not in full screen.

When this happens there is no way to regain control of the computer unless I do a hard reset. This is really concerning me and I do not know what to do to fix it.

I am running Windows 10, with an i5-6600k, GTX1080, and ASUS Z170-A MOBO. Please help me. Thank you.


Edit: I believe the issue was found. Event Viewer showed AIChargerPlus crashing repeatedly before my system would crash. When I went to uninstall AIChargerPlus I also discovered AI Suite had an automatic overclock on my system. I ran some Prime95 tests and the system crashed.

I completely uninstalled AI Suite and went back to BIOS and reset the settings. Now I no longer have a crappy failing driver and an unstable overclock. Im 99% sure one or both of those were causing the problem, especially after checking online and finding other identical horror stories involving AI Suite.
 
Solution
I was having the same issue with a few games, turned out my overclocked GPU was giving that error, uninstall all unnecessary apps, software and try updating your drivers.

BazookaTroopa

Commendable
Aug 30, 2016
8
0
1,510
Sorry I meant to say RM750

In event viewer there are a bunch of warnings that AiChargerPlus failed for multiple devices about 10 seconds before I hard shut down. This is an example of one of the warnings: "The driver \Driver\AiChargerPlus failed to load for the device PCI\VEN_8086&DEV_A12F&SUBSYS_86941043&REV_31\3&11583659&0&A0."
 


That's the model that was discontinued last year and replaced with the RMx and RMi series.

Are there any extra standoffs left on the motherboard tray that don't exactly correspond to a mounting hole on the motherboard?
 

BazookaTroopa

Commendable
Aug 30, 2016
8
0
1,510
I think I found the solution. AI Charger Plus is shown in event viewer crashing a dozen times before the whole system crashes. This is the main other error present. I googled this issue and found numerous people experiencing the exact same thing also with newer computers.

I uninstalled AI Suite. I'm going to run some tests and hopefully this did the trick like it did for these people https://forum.lowyat.net/topic/2357078/all
 

Esenbek

Commendable
Aug 28, 2016
90
0
1,660
I was having the same issue with a few games, turned out my overclocked GPU was giving that error, uninstall all unnecessary apps, software and try updating your drivers.
 
Solution

BazookaTroopa

Commendable
Aug 30, 2016
8
0
1,510
Good point Esenbek. After uninstalling AI Suite I went into my MOBO to do an update, when I discovered that Ai Suite was automatically overclocking my system (poorly). I did an optimized f5 reset and now I am hoping things will go smoothly without the poor Ai Suite drivers and the completely unstable AI Suite overclock.