AMD GPU not being used

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priyank1205

Commendable
Aug 17, 2016
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Hi. I have a Dell Inspiron 15-5547 notebook (Intel i7 4510, 8GB RAM) with an AMD Radeon R7 M265 Graphics Card. I have the latest AMD drivers, but somehow, the GPU does not work. I have used AMD System Monitor and GPU-Z, and both of them show 0% Load, no matter what game or Graphic-Intensive Program I use. When I run Adobe Photoshop, it shows an error "Photoshop detected an error in your display driver. Update or reinstall the driver and check Use Graphics Processor to retry".
I have tried clean uninstall and reinstall of the drivers many times using DDU, as was written in many solutions, but to no success.
I tried going to my BIOS Settings, but there, I could not find any setting for disabling Onboard Graphics Card.
Please Help !
 
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helpstar

helpstar

Titan
Dec 25, 2012
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Solution
Wayfall

Wayfall

Splendid
Dec 27, 2013
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....then how do you think desktops work....

Nearly all desktop CPU's have an IGPU but the second you put a dedicated GPU in the MOBO it switches from the CPU's graphics to the GPU's.

With a laptop the GPU is already install thou.

priyank1205 could you load up 'device manager' and tells us what you see under the 'display adapter' tab.
 
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helpstar

helpstar

Titan
Dec 25, 2012
13,301
785
83,840
desktop and notebooks graphics are working differently. Notebook graphics are switching while running 2d apps and 3d apps. Desktop graphics don´t do that.

If deactivating the igpu, laptops are not that easy if it comes to clear cmos

The wrong driver version of the amd card is to 99% installed Use the Dell driver.
 
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