Fresh W7 Pro but doesn't connect to net

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iCounterMyself

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Jul 24, 2016
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I recently purchased a HP Compaq 6300 Pro SFF with a blank hard-drive but it came with the W7 Pro key sticker. I do have the disk & I installed it but now my problem is that it can't connect to the internet. I went to the HP site from a different computer & downloaded what I think is the latest driver (link at the bottom). I downloaded the one at the top from the section, "Driver - Network (7)" but once I installed it, it still didn't work even after a restart. Then, I noticed there's different versions of the HP Compaq 6300 but does it matter? If so, I would have to keep trying one by one until it works?



Computer I bought: http://www.ebay.com/itm/381741660452

Link I used to install driver: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5232700&swLangOid=8&swEnvOid=4059

HP Compaq 6300 different versions: http://www8.hp.com/us/en/search/search-results.html?ajaxpage=1#/page=4&/action=paging&/qt=%20HP%20Compaq%20Pro%206300
 
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iCounterMyself

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Jul 24, 2016
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I'm using a 64-bit W7 Pro & downloaded a 64-bit driver for W7 Pro. Will a product number (QV985AV) help better? Oh yeah, you mind sending a link in case I download the wrong one?
 
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iCounterMyself

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Jul 24, 2016
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It's for LAN drivers because I'm connected hard-line with a Ethernet cable & not WiFi. Does that matter if I try from your link?
 
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slowhands95128

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Aug 10, 2016
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It is odd that your Windows 7 install did not give you a basic driver that worked, perhaps not optimally, but worked. I'm tempted to say reinstall windows 7 and let it pick a driver that Windows likes. I usually find they work fine. I do not understand why you felt you needed to add a fresh driver from HP. If Ethernet did not work with the basic Windows driver, perhaps your Ethernet hardware is broken. You could add a plug in network card to bypass it, just to let you do downloads and updates which are mandatory for a new install. Windows 7 will get over 300 updates.

Following your steps, I looked for HP drivers for the Ethernet controller. I don't find separate drivers for the box, but HP has a bundle sp61387.exe. This loads all drivers for the standard machine without optional cards. This package has all drivers for the 64 bit Windows 7 editions which HP supported. I found it here:
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_116950_1&swEnvOid=4061#

I see this was what you apparently used. Were there several Ethernet drivers, and perhaps you just picked the wrong driver? The Ethernet built in this machine is Intel 82579LM GbE Network Connection (integrated), and that is what I would load a driver for. Honestly, I've never had a network problem like this, usually the problems are sound or graphics. Let us know.
 
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I

iCounterMyself

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Jul 24, 2016
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Thanks & I apologize to you for not responding sooner. It's just taking forever to update W7 now. It's fully functioning with the link you provided & thanks for being a life-saver with the OP link.
 
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iCounterMyself

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Jul 24, 2016
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"It is odd that your Windows 7 install did not give you a basic driver that worked, perhaps not optimally, but worked. "
Sadly, it didn't work at all.

"I'm tempted to say reinstall windows 7 and let it pick a driver that Windows likes."
The results would of most likely be the same & especially from my past experience.

"I usually find they work fine."
Unfortunately, it didn't & this is not the first time it happen. However, this is the first time the driver from the manufacture didn't work.

"I do not understand why you felt you needed to add a fresh driver from HP."
It's not how I feel because this usually does the trick & this is the first time it failed.

"If Ethernet did not work with the basic Windows driver, perhaps your Ethernet hardware is broken."
It's fully functioning ATM & I would of bought an alternative to connect to the internet if it wasn't broken in the first place.
 
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iCounterMyself

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Jul 24, 2016
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I do but not for the internet now because I used the link OP link from Jasjar. I can't remember from what but I'm sure the W7 update will patch it. Only problem is that it's taking ages to update now but whatever as long as the internet is fine now.
 
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slowhands95128

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Aug 10, 2016
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That worked in March. In June, the Windows update program was patched, badly Thank you Microsoft, After that update a whole series of new remedies were needed. I found a series of new patches that worked for me this month, but hey, Microsoft is creative and new snags will develop, I'm sure. A conspiracy theorist would say they are subtly pushing us to Win 10, but I didn't suggest that. Anyhow, here is the discussion recently, as the world turns...
http://www.tomshardware.com/answers/id-3165653/windows-update-fails.html
 
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iCounterMyself

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Jul 24, 2016
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I shutdown the computer & all the updates installed. My computer might have restarted a few times but it was strange to see shutting down the computer was the cure for me.
 
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slowhands95128

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Aug 10, 2016
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Wonderful, glad something worked for you. I did the same thing too. I shut a machine down that I thought was stuck. I got a message to the effect, "intalling updates, please do not turn off your PC". There were 244 updates silently waiting for me, with no evidence in the updater. I was not quite done, because I would run the updater again and get a trickle of updates each time, after which I had to restart for them to be installed before more could be uploaded. I did maybe 3 cycles of that to get current. All told, perhaps 300 updates, and I started with SP1 which itself has massive updates. What a house of cards.

Long story short, I'm sick of Windows 7 updates being broken. It is such a headache for new installs. So I just go to Windows 10 for new builds. With Win10 and Classic Shell, I have a familiar user interface and can do work. That's my priority, work, not fussing with updates forever. Despite the silly tiles and intrusive snooping on Windows 10, it works OK and I know it has a long support life. I'm no shill for Microsoft, but for me Windows 10 is the best medicine.
 
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I

iCounterMyself

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Jul 24, 2016
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What I did was watch a video from Tek Syndicate & used a program called, "Spybot Anti Beacon" from the creators of, "Spybot Search & Destroy." What happens is that your privacy can be reset or adjusted if there is a window update & "Spybot Anti Beacon" make sure your settings in the program stays like that. Windows & their unethical ways.

Tek Syndicate video: https://www.youtube.com/watch?v=5x2VTN4jjIE
Spyboy Anti Beacon link: https://www.safer-networking.org/spybot-anti-beacon/
 
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