Windows 7 Blue Screen

Despot96

Distinguished
Sep 27, 2012
231
2
18,695
Hello forum! I have been having problem with blue screen for a month now and it seems its not going to stop. It crashes mostly when i am playing games.

Things i did:
1) Updated all drivers in device mng - Everything up to date
2) Full virus scan - Nothing
3) Windows memory diagnostic - 0 errors
4) Malware deleter(idk the exact name) - 6 malwares all deleted now

I installed BlueScreenView and i got error in 2 dump files and both have file ntoskrnl.exe highlighted with red. So obviously i don't know how to fix that on my own.. but i can send you guys the dump files, but just tell me on which site to upload it and i will.

Also i got this report from Windows;

Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000250FF
BCP3: 0000000000000002
BCP4: 000000000001483E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:

C:\Windows\Minidump\090316-12916-01.dmp
C:\Windows\Temp\WER-26488-0.sysdata.xml

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If you want any more detailes just tell me and i will provide them, so its easier for you guys, and also just tell me on which site i should upload dump files from BlueScreenView. Thanks

 

Colif

Win 11 Master
Moderator
upload the minidump files to a cloud server like one drive or google drive and share the link here.

ntoskrnl is the part of windows that deals with driver requests so good chance the bsod is caused by a driver, just can't tell which without the dump files.
 

Despot96

Distinguished
Sep 27, 2012
231
2
18,695


Why can't you read them? I uploaded them again.
https://1drv.ms/f/s!AtMyDcf9yb0FbzxObtq0-xlkZjQ
 

Colif

Win 11 Master
Moderator
I rephrase it, I don't have the software to read them. The dumps are fine, I just can't read them. My understanding is the software available to read them normally assumes the dumps are on your PC in specific locations and imported dumps won't be. I have every intention of working it out at some stage but I don't have the free time yet to do that.

I was just trying to help the best I could, I got you to add dumps hoping someone who can read them will.
 

Despot96

Distinguished
Sep 27, 2012
231
2
18,695


Sorry, a little bit of miss understanding on my part.. and i really hope someone will take notice because the state of my computer is getting worse and the BSOD is more frequent.
 

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