I have a 2 TB WD Passport Ultra external USB Hard drive. It was dropped and now my operating systems, Windows 7,8 and 10 won't recognize the hard drive on any of my 5 computers. I can get some software to recognize the hard drive, but I need a program that will recognize it, scan it and fix the errors, or allow me to transfer the accessible data to another hard drive. I am pretty sure from calling WD that there is are some bad sectors caused by surface scratching due to the drop so i need that type of software or some free Data recovery software. Also the WD tools program that I downloaded said it failed all but the smart test.
Hard Drive Failure
- Thread starter mojohaas
- Start date
Solution
MeanMachine41
Judicious
- May 8, 2014
- 5,195
- 336
- 33,390
You can run CHKDSK from an elevated command prompt within Windows.
type CHKDSK X: /r /f, where X is the letter assigned to your external HDD.
You can also right click on the drive, open properties, and hit the check drive for errors button.
The process can take a while if the disk is full or needs defraging.
type CHKDSK X: /r /f, where X is the letter assigned to your external HDD.
You can also right click on the drive, open properties, and hit the check drive for errors button.
The process can take a while if the disk is full or needs defraging.
- Mar 16, 2013
- 171,445
- 17,909
- 184,590
The time for a data recovery is before it was dropped.
Now? Recuva or TestDisk.
If those don't work, you are out of luck.
There is no 'fixing the errors'. There is maybe but probably not recovery of the data on the drive.
And from your description, you are out of luck.
A dead drive should never be more than "oh crap, I have to buy a new drive"
Data should never be at risk.
Now? Recuva or TestDisk.
If those don't work, you are out of luck.
There is no 'fixing the errors'. There is maybe but probably not recovery of the data on the drive.
And from your description, you are out of luck.
A dead drive should never be more than "oh crap, I have to buy a new drive"
Data should never be at risk.
TRENDING THREADS
-
[SOLVED] Is it safe to use a recapped PSU for a long time ?- Started by zwtch_17
- Replies: 7
-
-
-
-
Discussion What's your favourite video game you've been playing?- Started by amdfangirl
- Replies: 3K
Latest posts
-
-
-
Question New Build, Fans Running, RGB working, no mouse, no keyboard, no display
- Latest: MysteriousMeat
-
-
Facebook
Twitter
Instagram