please someone help me

Jimmyboi24

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Jun 6, 2016
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Can someone please help me i have been trying to work out what is wrong with my pc.

I upgraded my pc to a i7-6700K and a B150 PRO GAMING/AURA motherboard.

Since i have upgraded when i am playing game's my pc crashes. It doesn't turn off just crashes no bsod no black screen just sound and pc crashes and i have to hold down the power button to turn it off then back on. this can happen in 5mins it can happen in 5hours it is total random.
i have tested my ram my gpu everything. nothing seems to stop my pc from crashing when playing games. if anyone could help me please thanks.

my specs are.
cpu i7-6700k
mobo B150 PRO GAMING/AURA
gpu gtx 970 msi
windows 10
psu cx600
samsung 5400rpm 2.5" hdd


EDIT*** so today I tested my pc with prim and furbench and when run by them selves no crash but running them together resulted in a crash. So I test my friends gtx 960 still crash.

So I took out the i7-6700K and gave it a good clean then put thermal paste back on and so far I have not had a crash. I got the i7 from a friend who said he had cleaned it. Would it be possible that he didn't clean it well enough that he still had old thermal paste on with my thermal paste result in the crashes I have been having?
 
Solution
When you upgraded your motherboard and CPU, did you reinstall windows? Windows 10 is supposed to be good at taking care of that, but given that 1) It's Microsoft and 2) It's the first OS to claim to be ok without re-installing, if you haven't, I consider that top suspect. The power supply *should* be ok, but can never really be taken out of the picture.

-Wolf sends

Colif

Win 11 Master
Moderator
it could be your power supply, its tier 4 on http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

Tier Four

Built down to a low price. Not exactly the most stable units ever created. Very basic safety circuitry or even thin gauge wiring used. Not for gaming rigs or overclocking systems of any kind. Avoid unless your budget dictates your choice.
you should have t2, not t4 on that PC, bad PSU can take a PC down with it and break parts along way.

Are you overclocked?
 
Just to not overlook anything, you made a fresh windows install after getting your new mobo and CPU right?

It amazes me how many times when there's this type of issues the user has a CX Corsair PSU...

However never jump into conclusions, you could monitor your PSU values with HWInfo (enable log feature) to find out what's really going on.
 

Wolfshadw

Titan
Moderator
When you upgraded your motherboard and CPU, did you reinstall windows? Windows 10 is supposed to be good at taking care of that, but given that 1) It's Microsoft and 2) It's the first OS to claim to be ok without re-installing, if you haven't, I consider that top suspect. The power supply *should* be ok, but can never really be taken out of the picture.

-Wolf sends
 
Solution
Assuming your drivers are up to date, I would think the problem is the PSU. Here's the description of a 4th tier PSU: "Built down to a low price. Not exactly the most stable units ever created. Very basic safety circuitry or even thin gauge wiring used. Not for gaming rigs or overclocking systems of any kind. Avoid unless your budget dictates your choice."

It may appear to be random but you are probably not considering all the parameters, i.e. ambient temperature, fan speeds, CPU/GPU load, etc. My guess would be it runs longer in the evenings and nights when the ambient temperatures are lower and shorter periods during the day/afternoon when temps are higher. If this PSU is one with thin gauge wiring the wiring actually also adds to the heat inside the case when it is under load.

Combine that with a flaky PSU for your load and it might seem unpredictable but computers are usually predictable when you look at all of the factors.

You are looking at possibly destroying other components with that PSU in this rig.
 


the CX has sufficient safeguards not to damage other components
however it can be responsible for random shutdowns (which again could be happening by triggering a safeguard which causes the PSU to cut power)

 

Jimmyboi24

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Jun 6, 2016
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would a CORSAIR RM750x 80+ Gold Modular PSU be any good for me? sorry im not that good when it comes to PSU.
i have done a fresh install of all windows 10 and all drivers. like i say it only happens when i am playing games. i can stream movies, watch youtube, convert stuff and no crash what so ever.
 
the RMx is a great unit not comparable to the old RM unlike Colif suggested (the old RM really wasn't that great)
however you don't need 750W
500W+ is what you want to get (considerig you might want to upgrade a thing or two in the future)

good units would be:

Corsair RMx / Hx /Ax
EVGA Supernova G2 / GS / P2 / B2
Seasonic M12II / S12II / G / SSR / X
XFX TS Gold / TS / XTR
Antec HCG / HCGm
Super Flower Golden Silent / Leadex / Golden Green / HX
 
you can get an RM750x for 60 pounds????? could you provide me with a link?

what I found on amazon.co.uk:

EVGA Supernova G2 550W - 70 pounds
XFX TS Gold - 75 pounds (the 550W unit costs basically the same, I think it was 73.50 or sth like that)
if you really need to cut cost there is the Seasonic M12IIEvo-520W on sale for 58 pounds it's not exactly as good as the Supernova G2 (exeptionally good) or the TS Gold (quite good) but is still a good and reliable unit

I could not find the Rmx series on amazon for less than 90 pounds
 

Jimmyboi24

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so just checked my bios and this is what it says.

3.3V voltage +1.264 V
5V voltage +3.328 V
12V voltage +12,000 V