HDD not recognized by windows, BIOS sees it

capsandogs

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Jul 12, 2012
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I have been helping friends out with minor computer issues for a long time, and this one has stumped me pretty good. I'm trying to help a friend recover/retrieve/copy all of her old hard drive data, mostly the documents she has saved. She had a 2008 macbook pro that died, so she removed her old hard drive and gave it to me. I have attached it to my power cable and SATA cable. At first boot windows didn't load so I went into BIOS, and made sure her hard drive was not the first boot drive, which it wasn't but it was listed as the second... I tried disabling it, but it didn't show up on the drive list when windows loaded. When I enable it and load windows without it being on the list at all (I put my main SSD in as both boot drives) it still doesn't show up on the drive list.

I found one thread on here from a couple years ago where the OP said he found out that it was an OEM hardware problem due to compatibility issues with the OEM device, as in it wasn't designed to play nice with others. I believe this is a Fujitsu.

Anybody have any incite or help? Thanks

**** I did initially try to connect this via USB with a device that I have and have used before for attaching old hard drives. This would be my first time trying to use it with an SATA drive though, it has a 3 part connector that I have used with much older drives with success. There is a light that comes on when an HDD is connected and that did come on when I had it hooked up. I then attached it via SATA directly to the MOBO to make sure it wasn't a adapter device problem.
 
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Seems, like there are literally hundreds of posts regarding HDD's not being recognized across many forums on the internet. There are many good posts here on Tom's. I would start by reading through those posts.

http://www.tomshardware.com/s/hdd+recognized+windows+bios+sees/

In the interim, more details would help.
Which version of Windows?
Your machine Specs?
The MacBook model(Some models can be problematic)?
HD specs?

Does it show, in the Device Manager Correctly?
What does it show in Disk Manager?

Do you have the updated Windows drivers for that hard drive?

Do you have access to a USB Hard Drive Doc, or USB Multiport(SATA, IDE, PATA) Adapter cable?
 

capsandogs

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Right, thanks Lightship. Those links were helpful, along with the suggestions.

Disk manager shows the drive and its partitions, the one I want is marked healthy, but when I right click to rename the drive, it is all grayed out like I don't have the ability.

My computer is: CPU: AMD Phenom II x4 970 CPU Cooler: Cooler Master 212
EVO Mobo: MSI NF725GM-P43 RAM: 2x 4gb Crucial Ballistix Sport DDR3 PSU: PC
Power and Cooling Silencer mk II 750w GPU: Gigabyte Radeon 7870 2gb

Windows 10, recently did a clean installation when changing in a new SSD.

Not sure what model her macbook pro is, nor am I sure she would be able to figure that out, so that answer will come either in days when I see her macbook or never. Can tell you it was bought in 2008 new.

The HDD in question is a Fujitsu MHY2200BH.

I do have a USB HDD dock, IDE/SATA to USB.

I am not aware of having any specific drivers for this specific HDD, if I would need those how could I determine that and where could I find them?
 

capsandogs

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Windows HFS may be the key... doing that process now.

Downloaded it, it isn't on the dropdown list of selectable devices, it's not autodetectable (nothing is), and it didn't work when I entered the device pathway and partition number "Harddisk0/Partition2" as listed disk manager. I followed the suggestion on the HFS installation page to check out WinObj by Sysinternals but that doesn't appear to be supported by windows 10.
 
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If you use the HD dock, via USB to a USB port(Try 2.0 & 3.0 ports), is the drive recognized at all? What do you get in Device Manger and Disk Manager?
 

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