ASUS M11BB-B07 RAM Should not be this difficult to find compatible ram! Help me somebody!

wildrootkris78

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May 22, 2014
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I am simply just trying to find a ram stick that is compatible with my ASUS M11BB-B07 desktop pc. I have been going in circles and keep getting different answers from different sources. Let me start from the beginning with my first contact to ASUS:

Your mother board has 4 DIMM RAM slots.

Each slot has a maximum of 8 GB and you can add up to 32 GB of RAM.
The RAM that is currently installed in your unit is: KINGSTON DDR3L 1600 LONG DIMM 8GB 240P. 10:09:00 pm
So if you should get additional RAM you can match the specification.

Finally based on your serial information, the full model is: M11BB-B07.

Also, it is up to you if you want to use the same brand of RAM that came with the unit or purchase a different brand.

So after having no luck finding this "DDR3L 1600 LONG DIMM 8GB 240P." I decided to contact Kingston directly but this is their response:

Hi Kris,

What is your ASUS motherboard part name?

Thank you for selecting Kingston Technology.

Best Regards,
Stephanie Bang
Customer Service
Kingston Technology

This once again prompted me to contact ASUS who surprised me with a completely different story than the first contact:

Okay. This is what is in our system "DDR3 1600 LONG DIMM 8GB 240P"

The brand is kingston.

ASUS F2A55-M is your motherboard.

CPU is AMD A10-6700 65W 3.7GHZ.

Kristopher
Now I am totally confused because even the guy from Geek Squad said that the ram would have to be a special low wattage or voltage type of ram. I hope if I provide this info to Kingston that they may be able to help me. I can't believe it is this difficult to find ram for this pc. I only want to boost it to 16 gb.
Ricardo
I understand Kristopher. It was some miscommunication

I wish I had more options that I could provide you with I am truly sorry about that.

For the love of God I cannot believe it is this damned complicated to find a compatible ram stick. If ANYONE owns the same model as me and have upgraded the ram please tell me your secret! I don't want to buy the wrong ram and risk frying my pc.
 

wildrootkris78

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May 22, 2014
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The existing memory, ASU16D3LU1KFG/8G, is an Asus part number. This Asus memory, manufactured under contract by Kingston, is available from Asus. Kingston cannot sell this part.
Kingston's equivalent, KVR16LN11/8, matches the Asus memory specifications, and will work together with Asus memory in same desktop no problem.


Best Regards,
Kai Hu
Technical Support
Kingston Technology

I had to find the answer to this complex situation on my own. I hope Kingston is accurate. Thanks to everyone for your advice. I will let you know if the ram works when I get it.