Computer is not working

Dushyant Thakore · Sep 6, 2016

Hello Guys,

The following is my system configuration:

Motherboard : Asrock Z170 Pro4s
Processor : i3 6100
Power Supply Unit : Antec VP450p
HDD : 1 TB Seagate barracuda
RAM : 2 x 8 GB G-Skill DDR-4 2400 MHz
No Graphics Card

Now the issue is, due to my poor knowledge I run my computer approximately 6 months on only 4 pins of cpu connector although there were 8 pins.

Few days back my computer shutdown suddenly and now when I came to know that all 8 pins are to be interested in motherboard. The cpu won't boot up now. Only black screen appears but i am able to see hdd light blinking for some time and then again stop working (i.e. gets shutdown) What might the issue please help me resolve this matter.

Thanking in advance

jupopp · Sep 6, 2016

The issue is, is that the CPU power cable was only providing half power to the i3. Eventually the i3 died out because it didn't have enough power and was straining itself to try and work properly.

Dushyant Thakore · Sep 6, 2016

There can be any other issue...??
Because when I tried my psu with other computer it was not working.

Dushyant Thakore · Sep 6, 2016

Can I claim Warranty in auch cases..??

jupopp · Sep 6, 2016

If you are saying the PSU doesn't work anymore, get in contact with the manufacturer and see if they will cover the damage.

Dushyant Thakore · Sep 6, 2016

Yup, I will visit to PSU service very soon but my question is if my processor is dead can I claim warranty..???
And there are any chances of damage to motherboard..??

Dushyant Thakore · Sep 6, 2016

The major problem is that i have assembled my pc via Amazon so I need to approach each service centre separately. So its better if you give me brief idea of possible defects to components.

jupopp · Sep 6, 2016

The parts that could be affected is everything that is connected to the motherboard in someway. So basically all of them. You'll have to see what is working and what is not when you get the new pc.

popeyetyty · Sep 6, 2016

If you dont think the PSU works and it came with a tester test it, if the fan spins it works. Now if that happens it is because the CPU got destroyed from not having enough power.

Dushyant Thakore · Sep 6, 2016

OMG..!!!!!

popeyetyty · Sep 6, 2016

Have you connected a 8 pin CPU connector to it to see if it works?

Dushyant Thakore · Sep 6, 2016

No I don't have any test kit.
But tell me can I claim warranty...??? (For processor)

Dushyant Thakore · Sep 6, 2016

popeyetyty · Sep 6, 2016

Have you gotten a warranty when you first bought the CPU?

popeyetyty · Sep 6, 2016

If its not under warranty you need a whole new CPU.

Dushyant Thakore · Sep 6, 2016

But black screen on monitor hdd light blinks for some time and then shutdown automatically, even no beep noise

Dushyant Thakore · Sep 6, 2016

Ya its under warranty period only 6-7 months old..

popeyetyty · Sep 6, 2016

Dushyant Thakore :

That then sounds more like a power supply problem, cause if the CPU wasnt working you wont get a post at all, same if you disconnect the 4 or 8 pin CPU connector.

popeyetyty · Sep 6, 2016

Dushyant Thakore :

Do you have a other power supply you can test?

Dushyant Thakore · Sep 6, 2016

So guys can i identify from visual inspection whether the processor is working or not..(sorry for dumb question, but I am asking because it is stated in warranty terms that any damage due to electrical abnormality is not covered.)

Dushyant Thakore · Sep 6, 2016

Yup but of poor quality and only have 4-pin atx..

popeyetyty · Sep 6, 2016

Dushyant Thakore :

Electrical abnormality is from adjusting the CPU's voltage and that you cant really tell unless you literally toasted the CPU.

popeyetyty · Sep 6, 2016

Dushyant Thakore :

Test it anyway to see if it boots if it does turn off PC and buy new PSU. I have done this with a old pc and nothing happened.

popeyetyty · Sep 6, 2016

As long as it has enough wattage then you are good. But turn off immediately if you do so.

popeyetyty · Sep 6, 2016

What PSU do you got?? The main and the cruddy one.

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