Zotac GTX 1080 AMP Edition: BLACK SCREEN

phat_gat_masta · Sep 8, 2016

I built a new PC and have problems with my GTX 1080.

I was able to get this card running once for a few hours, however it crashed immediately after attempting to run Firestrike 3DMark benchmark and hasn't worked since.

Symptoms:
-Black screen (can't even see BIOS) when disabling onboard graphics.

-Every GTX 1080 driver installed gives either a code 43 error in device manager or gives a BSOD on reboot.

Attempts to fix:
-Leaving onboard graphics active, I tried installing (and uninstalling with & without DDU) every single Nvidia driver available. Literally, all of them. The oldest versions cause BSOD after reboot using DDU.

-Downloading drivers from Nvidia, install disc that came with card, card manufacturer's website.

-Downloading divers from Windows, downloading drivers for peripherals from Windows & install discs.

-Downloading drivers for motherboard. Motherboard came with the latest BIOS installed - update not possible.

-Enabling/disabling PCIe device for POST. Enabling/disabling/auto PCIe device for graphics

-Resetting CMOS between driver updates, and GPU removal.

-Updating Windows 10, upgrading to Windows 10 Anniversary Edition, clean installing Windows 10.

-Reseating card, using HDMI, using DisplayPort, plugging display cables from motherboard to card & vice versa.

-Disassembling and reassembling entire PC.

-Booting with one stick of ram, enabling XMP profile and disabling profile.

-Swaping PCIe power cables, testing power supply, including paper clip method. Changing outlets.

PC details:
-Dell S2716PG 1440p 144hz G-Sync
-InWin 303 case
-Gigabyte Z170X UD5
-Intel 6700k @ 4.0 GHz
-Zotac GTX 1080 AMP! Edition
-G.Skill Trident 8GB 3200 MHz (x 2)
-Thermaltake Water 3.0
-Noctua NF-F12 Industrial PPC 2000 (x 3)
-LEPA BOL 120mm
-Corsair RM750 PSU
-Samsung 850 Evo 500GB
-Seagate 2TB 7200RPM HD

If anyone has any ideas or suggestions, my sanity and I would greatly appreciate it. I've spent every free hour I've had this week dedicated to trying to fix this and I really don't want to burn through this weekend doing the same.

Supahos · Sep 8, 2016

Few things I can think of, 1) try different pci slot 2) different pci power connectors if available 3) different power supply 4) different gpu if one is around, 5) drop 1080 in another machine see if it will do anything id do it in order of how I have it listed not because I have them listed in most likely but in easiest to biggest pain

phat_gat_masta · Sep 9, 2016

Thanks for the response! I've tried 1 & 2 with no luck. 3-5 will be difficult since this build was an upgrade from OSX machines, so I don't have any old PC hardware lying around unfortunately.

EpIckFa1LJoN · Sep 13, 2016

Unfortunately I think the biggest help would be trying to use a different GPU to see if that works, that would eliminate any other possibility and narrow it down to the card itself. That's what I would guess would be the problem, every other component should work fine with this. The only thing I could say might not is the PSU, but I have an AX750 from 2013 that works fine in my rig.

If you have another card see if that works, or take the 1080 to a shop and see if they can plug it into one of their systems. I know it's a pain but that is likely going to tell you exactly what is wrong.

Best of luck, if you haven't already figured it out.

junkeymonkey · Sep 13, 2016

google around windows 10 error 43 and you may see it can be common

http://nvidia.custhelp.com/app/answers/detail/a_id/3724/~/error-code-43-in-device-manager-after-upgrade-to-windows-10.

https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59308

I would look in to what ever resolves you find for 10 and try but most tims it 90% hardware failure 5% softeare [like driver] 5% windows 10 is just junk

http://www.tomshardware.com/forum/all.html?refine=windows+10+code+43

James Mason · Sep 13, 2016

If you have any friends with computers, ask if you can try it out in their systems, if it also doesn't work there it's the GPU being faulty. It happens.

junkeymonkey · Sep 13, 2016

good point. ya, I was going to add that but just did not - its best to try to test your card in another capable / compatible computer to first insure your card is not just a lemon in some way

phat_gat_masta · Sep 13, 2016

Hey guys, thanks for the replies.

EpIckFa1LJoN :

Right, I read a lot about how the PSU can sneakily cause many of these sort of problems. In my case, I just don't get that feeling. Right now it's powering all of my other components with no issues...I just don't have any really reasons to suspect it's the culprit.

junkeymonkey :

I've done a fair amount of reading on code 43 and what it may indicate. I came across a few posts saying essentially what you are...it's very likely a defective card.

James Mason :

Unfortunately, I don't have any friends nearby who have proper machines I could swap with. This PC is a long overdue upgrade from a dying, second-hand, 2007 Macbook, so no PC hardware around here.

Ultimately I decided to RMA the card and accept the chance they find nothing wrong and getting charged a restock fee. I've decided to purchase from a different manufacturer once my account gets credited. For all you Googlers out there with matching symptoms; I will update this thread with the results when I finally get a new GPU. If I forget, make an account and remind me.

EpIckFa1LJoN · Sep 13, 2016

As far as the PSU goes for powering everything else that may be true but the 1080 AE also uses a whopping 270W, that may have something to do with it as well.

The 1080 Amp Extreme is one of the, if not THE, most powerful OC'd 1080s out there but if you are dead set on buying from another company I would highly recommend an Asus ROG Strix 1080, as it is also an extremely powerful and similar 1080 with the added bonus of being an Asus product. It is probably the closest performance you can get to the Zotac Amp Extreme. The other fastest cards are Gigabytes but from what I hear of that company I am not a fan. The Strix would be my second choice if I couldn't have my Amp Extreme.

phat_gat_masta · Sep 13, 2016

EpIckFa1LJoN :

That's true, both of the ZOTAC cards draw significantly more power that other versions, but my 750 watt PSU should have plenty of room to accommodate. I see your point though, it could have played a role somehow - who knows. I had the regular AMP Edition, I couldn't justify paying an extra $100 for the ~5 FPS increase for the Extreme even though it's a beast of a card. The STRIX was my second choice and it seems they've come down in price a little since I last checked...I may go with that. I've heard pretty good things about ASUS GPU's.

EpIckFa1LJoN · Sep 13, 2016

phat_gat_masta :

EpIckFa1LJoN :

That's true, both of the ZOTAC cards draw significantly more power that other versions, but my 750 watt PSU should have plenty of room to accommodate. I see your point though, it could have played a role somehow - who knows. I had the regular AMP Edition, I couldn't justify paying an extra $100 for the ~5 FPS increase for the Extreme even though it's a beast of a card. The STRIX was my second choice and it seems they've come down in price a little since I last checked...I may go with that. I've heard pretty good things about ASUS GPU's.

Oh well If you weren't going for the extreme I would definitely go with the Strix over the regular Amp edition. Like I said if I couldn't have my Amp Extreme I would have a ROG Strix.

Good luck whatever you do.

junkeymonkey · Sep 13, 2016

''The 1080 Amp Extreme is one of the, if not THE, most powerful OC'd 1080s out there '' lol... if it aint reliable or stable all that dont mean squat only fast I see from this one is your rma time out of the box so far those who know NVidia know evga [joking]

phat_gat_masta · Sep 22, 2016

Update:
I went with a Gigabyte Xtreme Gaming. Zero issues so far. At this point it seems the I just happened to get a defective Zotac.

Search

Zotac GTX 1080 AMP Edition: BLACK SCREEN

phat_gat_masta

Commendable

junkeymonkey

Supahos

Expert

phat_gat_masta

Commendable

EpIckFa1LJoN

Admirable

junkeymonkey

Polypheme

James Mason

Titan

junkeymonkey

Polypheme

phat_gat_masta

Commendable

EpIckFa1LJoN

Admirable

phat_gat_masta

Commendable

EpIckFa1LJoN

Admirable

junkeymonkey

Polypheme

phat_gat_masta

Commendable

TRENDING THREADS

Latest posts

Moderators online

Share this page