Computer unable to boot after installing new ram

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richard46

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Sep 9, 2016
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Custom computer booted with the old ram but when I installed the new ram, it didn't start windows. The screen shows that windows repair is starting, then the computer turns off and starts up again. I reset CMOS and I've tried booting from a usb drive to see if I could reinstall windows but it shuts off after a few seconds of loading. Everything in the BIOS is automatic and there are no new versions of the BIOS available. It is all up to date.

Intel DH55HC motherboard
Noctua NH-D14 CPU cooler
240 gb ADATA SSD
PowerColor RX 480 8 gb
500w Corsair PSU
Old ram has no branding on it. just 4 gb DDR3
New ram is 2x4 gb HyperX DDR3 ram

I've been able to boot up properly with the old ram so I have a working computer. This is how i know it has something to do with the ram.

*update 1*
I ordered replacement RAM to see if it was defective but I had the same result. I'll be returning both and just buying the compatible RAM that was posted. I'll update to see if the compatible RAM works when it comes in.
 
Solution
Tradesman1
You have an older mobo, socket 1156, when it came out DDR3 was made with low density memory ICs (chips), DDR3 began using high density ICs in late 2010/2011, you should look for older DRAM like the GSkill NT series of value DRAM which is still widely available - NewEgg keeps a stock of them ;)
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gussrtk

gussrtk

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Dec 14, 2012
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you got 2 sticks of new ram, have you tried booting with a single stick of new ram, try 1 at a time (but two of them) and see if one of them boots up. but at the same time you've prolly got a 1600mhz? 1866mhz? replacement ram, which you are installing on a 1333mhz board, there could be issues in support for the ram because of this. Generally it is "supposed" to downclock from ei: 1600 > 1333 to work with your motherboard, but when dealing with older chipsets it's not always a guarantee, i'm not sure where your motherboard falls into on the support scale for the ram.
 
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richard46

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Sep 9, 2016
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I tried each one and they both gave me different results. The first one gave me a windows error saying "Page Fault in Nonpaged Area", then it rebooted. On the second boot, i got an error saying "Bad Pool Header".
I tried the second stick of ram and this one booted into Windows System Repair then froze. I powered it off and tried it again. It was booting normally, then rebooted and started Windows System Repair and froze on the same screen.
 
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gussrtk

gussrtk

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first try repost as a different thread (try different wording to get some different attention haha)

 
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richard46

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Sep 9, 2016
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I'm returning the memory and trying the replacements when they come in. I'll update the post if the same thing occurs
 
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Packard93

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Jul 20, 2016
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Packard93

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Read the link above these are module tested by intel to function on your board . If there not a tested memory module your gonna be test with no guarantee the ram will work best to work off list and then order Im not sure what ram sticks u ordered but if there not on the list there is a chance there not going work.
 
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Packard93

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order memory from either these two links Im going to send you too intel compatibilty page for
follow links to order right memory I recommend getting 4gb sticks x2 so u have total of 8gb system memory Ive been running 8gb on windows 7 and I play games like witcher 3 watch dogs rise of tomb raider all work fine for games . And if its good for games its good for video too .
Intel DH55HC motherboard

guaranteed to work
http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005876.html

tested memory for your link can order any of these
http://www.cmtlabs.com/2012/mbSearchResults.asp?sManuf=Intel&sMem=DDR3&sMN=DH55HC&oSubmit=Search


The corsairs you have wont work on your board since you already tested something not on the list I would recommend following the links and getting a ram from one the two list.
 
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Packard93

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When your working in case. To remove any static from you find pipe in the house that is metal that is grounded and touch it to ground out any static from your hands and body before working in case . Thats how I ground my hands . also the metal chasis is good ground but I recommend any plumbing that is grounded under sink good . You can use any non coductive surface laminate ,card board ,plastic , wood, keeps any component safe. Hair can be damaging if u rub hair u can cause a static build up best to try and ground out after an event find a grounded metal surface like plumbing .
 
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Tradesman1

Tradesman1

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Jun 5, 2013
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You have an older mobo, socket 1156, when it came out DDR3 was made with low density memory ICs (chips), DDR3 began using high density ICs in late 2010/2011, you should look for older DRAM like the GSkill NT series of value DRAM which is still widely available - NewEgg keeps a stock of them ;)
 
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