Background
I have been using My Passport 2 TB portable (NTFS) for about 3 years now and have connected to a variety of sources (TV, multiple Windows laptops Win7/8/8.1/10) without any trouble.
Problem Statement
Yesterday, I was copying a movie folder to the drive, when the laptop lost power and turned off. From what I remember, the file copy was complete. I plugged in the drive to my TV (LG 55LB5900) and got an error saying - "No Storage Units found". I plugged in the drive to Windows (10) performed a quick disk repair. Went back and forth multiple times between the TV and laptop, until all of my folders (movies, photos, music etc.) turned to 0 KB Files. The Windows Devices and Drives view shows that the drive is about 1 TB full, however the drive folders (now files) are all 0 KB.
What I have done so far
I have performed a chkdsk (/f /r /x) and no errors or bad sectors were found (ran for about 14 hours)
Am getting the same results with multiple laptops (Win 7, 10 and Chromebook)
Am able to create new folders and files and read them back
Will perform a virus scan tonight, but doubt it will do any good, since the laptops and the movie I was copying was secure.
I am out of ideas and am now looking for help. I have a lot of precious memories stored on the drive and need the community's help. Thank you in advance.
I have been using My Passport 2 TB portable (NTFS) for about 3 years now and have connected to a variety of sources (TV, multiple Windows laptops Win7/8/8.1/10) without any trouble.
Problem Statement
Yesterday, I was copying a movie folder to the drive, when the laptop lost power and turned off. From what I remember, the file copy was complete. I plugged in the drive to my TV (LG 55LB5900) and got an error saying - "No Storage Units found". I plugged in the drive to Windows (10) performed a quick disk repair. Went back and forth multiple times between the TV and laptop, until all of my folders (movies, photos, music etc.) turned to 0 KB Files. The Windows Devices and Drives view shows that the drive is about 1 TB full, however the drive folders (now files) are all 0 KB.
What I have done so far
I have performed a chkdsk (/f /r /x) and no errors or bad sectors were found (ran for about 14 hours)
Am getting the same results with multiple laptops (Win 7, 10 and Chromebook)
Am able to create new folders and files and read them back
Will perform a virus scan tonight, but doubt it will do any good, since the laptops and the movie I was copying was secure.
I am out of ideas and am now looking for help. I have a lot of precious memories stored on the drive and need the community's help. Thank you in advance.
Facebook
Twitter
Instagram