Extremely variable and unstable ping in online games even with wired connection

Apb3223

Commendable
Sep 11, 2016
7
0
1,510
I just recently moved into a new apartment and I have been trying to play online games, mainly League of Legends, but the ping has been wildly unstable(around 100 normally, when it should be around 35, and spikes constantly to 2-300+) and it makes the game unplayable for me. Originally I thought that it was just because I was on a wireless connection, however I bought an ethernet cable and plugged it in and the ping is still extremely unstable and high(same as before, usually around 100 with just as wild spikes). When I run a speedtest I have around 17 ping to the nearest server and 50 up and down, so I didn't expect to be having any problems.
Another example to hopefully help visualize the issues I am having is when I try to download things on steam the speed is not bad, it is downloading games at between 2 and 5 mbps, however it is incredibly choppy, it seems to download for a few seconds and then the speed drops to 0 again for a few seconds. Here is a screenshot: Steam Download
Along with that many streaming services such as twitch, hbogo, youtube, and netflix are also pretty choppy when I use them.
It is extremely frustrating because I am using a wired connection and I've never experienced this many problems on a wire before.
To further explain my setup here is what I have: I have an ethernet cable plugged into my computer via an ethernet to USB adapter(my laptop doesn't have an ethernet port), and then the ethernet cable is plugged into a router which is then plugged into the wall. There are 4 people using the router, however even when it is just me the problems persist.

Any help or advice would be great, thanks in advance!

Edit: looking at other threads they suggested pinging common servers to assess the situation so I have pinged 8.8.8.8 and 4.2.2.2, results here: Result

 
Solution
It's been a week, so I wonder if you've managed to solve this yourself.

Have you tried power cycling your modem and router? I hate to sound like that overseas IT guy on the phone, but sometimes, we forget to try the simplest things when troubleshooting. You sound like you know what you're doing, so I suspect you've already tried.

With a wired connection, you're only making your local network reliable. That means you've got a reliable network within your house/apartment/condo/flat. What happens outside of your house/apartment/condo/flat is completely outside of your control. What is likely happening is that something on the street or in your nearest data center has failed. You should call your ISP and see what's going on. The last time...

Apb3223

Commendable
Sep 11, 2016
7
0
1,510
I've also now ran a ping test and this was the result, however I ran a few times and the ping was up to 70 a couple times but also as low as 23, so honestly just very unstable. I would have expected that on a wired connection they would be almost identical every time.
Multiple tests just to demonstrate.
http://www.pingtest.net/result/151728222.png
http://www.pingtest.net/result/151728397.png
http://www.pingtest.net/result/151728477.png
http://www.pingtest.net/result/151728522.png
Another from later in the day, much much much worse: http://www.pingtest.net/result/151743940.png
 

amtseung

Distinguished
It's been a week, so I wonder if you've managed to solve this yourself.

Have you tried power cycling your modem and router? I hate to sound like that overseas IT guy on the phone, but sometimes, we forget to try the simplest things when troubleshooting. You sound like you know what you're doing, so I suspect you've already tried.

With a wired connection, you're only making your local network reliable. That means you've got a reliable network within your house/apartment/condo/flat. What happens outside of your house/apartment/condo/flat is completely outside of your control. What is likely happening is that something on the street or in your nearest data center has failed. You should call your ISP and see what's going on. The last time this happened to me, I learned, after a few weeks spent prodding and nagging, that my nearest data center had server racks that were failing, but that traffic was still being passed through them instead of the place being shut down and stuff being repaired, leading to a horribly unresponsive and unreliable network connection. I eventually learned to take the short trip to my nearest Comcast center and to nag them in person if stuff isn't working, and I know it's not on my end.
 
Solution