Port Forwarding Issue

DRick95 · Sep 13, 2016

I'm having issues trying to open up my ports in order to allow to me play some games.

I've been using these two guides:
https://portforward.com/actiontec/t2200h/
https://portforward.com/networking/static-win7.htm

I used the second guide (and later a program) to establish a static ip address of 192.168.0.106.
I follow the first guide and am setting up the ports in my router but whenever I click apply changes, it tells me I have an invalid ip address. Does anyone know what I could do to figure this out?

Ralston18 · Sep 13, 2016

What IP addresses and subnet masks did you use for 1) the router, and 2) your computer?

As I understand the guides and your intentions the router's IP should be 192.168.1.254, subnet mask 255.255.255.0

Your computer should be IP address 192.168.0.106, subnet mask 255.255.255.0 with the default gateway being 192.168.1.254 via the IPv4 properties screen - "Use the following IP address" section.

DRick95 · Sep 13, 2016

Ralston18 :

My IP address is 192.168.0.106, subnet mask is 255.255.255.0 and my default gateway is 192.168.0.1. The subnet mask and default gateway was given to me in the command prompt. DNS address #1 as told to me by the router page is 75.153.176.1 and DNS Address #2: 75.153.171.114.

Reading your post though, I realize something. The command prompt gives me a default gateway of 192.168.0.1 but when I typed that in I couldn't access the settings at all. So I used 192.168.1.254 as given in to the guide to access my routers setting to open my ports. Should I go into the IPv4 properties and swap out 192.168.0.1 with 192.168.1.254? I was going to do that but it gave me a warning saying that the default gateway is not on the same subnet thats defined by the ip and subnet mask.

Edit: I tried swapping out 192.168.01 with 192.168.1.254 as a default gateway in the properties but I lost connection. Tried changing my ip to match the gateway and it didn't work either, I didn't have access to internet again.

Ralston18 · Sep 14, 2016

75.153.176.1 and 75.153.171.114 are Telus Servers.

By command prompt do you mean "ipconfig /all"? Can you post those results please.

What IP address are you entering via your browser to access the router's admin pages? The router's default setting is 192.168.1.254 but it may now be different if that has been changed along the way somewhere.

With respect to the IPv4 settings: Change the property setting to "Obtain DNS Server Automatically" for the time being.

DRick95 · Sep 14, 2016

Ralston18 :

To access the router's admin pages I'm using 192.168.1.254. My IPv4 settings isn't letting me change it to obtaining the DNS server automatically.

Ipconfig/all settings are what I'm about to post, I just copy and pasted.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Dakota>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Leviathan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : 94-DE-80-77-64-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61f7:26a0:39ad:4065%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.106(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 294968960
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DA-B2-4E-50-46-5D-72-F6-16

DNS Servers . . . . . . . . . . . : 75.153.176.1
75.153.171.114
NetBIOS over Tcpip. . . . . . . . : Enabled

Ralston18 · Sep 15, 2016

Thanks.

Starting with your router's IP address being 192.168.1.254. That is known because you can access its admin pages using your browser and that IP.

Note that the Default Gateway per ipconfig /all is shown as being 192.168.0.1 and the static IP is 192.168.0.106 The "0" octet for both IPs needs to be a "1" to correspond with the routers's current IP address of 192.168.1.254

For Ethernet adapter Local Area Connection 2:

Check the Internet Protocol Version 4 (TCP/IPv4) Properties window, General tab:

The "Use the following IP address" button should be selected.

IP address should be 192.168.1.106 - your desired static IP address
Subnet mask should be 255.255.255.0 - standard home network subnet mask
Default Gateway should be 192.168.1.254 - to reach your network router.

Be sure to OK the setting/changes as you close out of the windows.

Restart and see if you have network access.

Then in your router the IP addresses for port forwarding to your system should all be set to 192.168.1.106 for each applicable port.

One other caveat: Since you are using a fixed IP address (192.168.1.106) for your computer it would be a good idea to reserve that IP address for your computer via the MAC (Physical address 94-DE-80-77-64-08). There should be a option within the router admin screens to do that.

DRick95 · Sep 16, 2016

Ralston18 :

I did everything you told me to do and I also went into my router settings and reserved the address with my pc and I used the physical address you gave me. I'm still not getting any connection at all, it says that DHCP for this is not enabled and that's why I have no connection. I haven't been able to figure out exactly how to enable it (other than just putting my options to get IP address automatically as well as DNS servers)

Ralston18 · Sep 16, 2016

You do not want DHCP enabled for your pc. (I.e., "Obtain an IP address automatically".)

You want to use a static IP (192.168.1.106) via "Use the following IP address".

Otherwise the router may issue another IP address that is not set up for the port forwarding needed.

Clear the "Obtain an IP address automatically" by selecting the "Use the following IP address" button below it.

Once that button is selected you should be able to complete the fields below "Use the following IP address".

IP address should be 192.168.1.106 - your desired static IP address
Subnet mask should be 255.255.255.0 - standard home network subnet mask
Default Gateway should be 192.168.1.254 - to reach your network router.

Be sure to click OK before leaving the window(s).

Give it another try and post the results of "ipconfig /all" again. Thanks.

DRick95 · Sep 16, 2016

Ralston18 :

I tried it again to no avail, it says it's an unidentified network. This is what showed up in the command prompt:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Dakota>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Leviathan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : 94-DE-80-77-64-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61f7:26a0:39ad:4065%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 294968960
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DA-B2-4E-50-46-5D-72-F6-16

DNS Servers . . . . . . . . . . . : 75.153.165.1
75.153.171.114
NetBIOS over Tcpip. . . . . . . . : Enabled

C:\Users\Dakota>

Ralston18 · Sep 16, 2016

Not seeing anything astray - maybe someone else can spot something I have missed.

Your computer is getting assigned 192.168.1.106 as expected.

You can access the Router's admin pages via your browser and 192.168.1.254 - correct?

However the defaults on the LAN IP and DHCP Settings screen show:

Modem IP = 192.168.1.254
Subnet Mask = 255.255.255.0

Beginning IP address = 192.168.1.64
Ending IP address = 192.168.1.253
Subnet Mask = 255.255.255.0

Do the above settings match your router?

Also did you receive any User Guide/Manual?

I found this: http://www.actiontec.com/products/manuals/TELUST2200H.pdf

Does that that User Guide match your router? Should help you verify the settings currently in place.

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