- Aug 29, 2013
- 6
- 0
- 10,510
I've seen quite a few threads like mine, but none that helped me figure out a solution..I finished my first build a month or two ago, and right off the bat I had problems. At first the computer wouldn't even turn on: I took it to an electronics store and was charged quite a bit for them to plug everything in correctly, unbend the CPU pins I bent (before you ask no, none of them broke), and replace my 500W EVGA PSU, which they said was broken.
I had a lot of problems in the beginning, but what happens now is that the computer goes black screen and then restarts any time I open a game. If it's a more intensive game like Sims 3 or Yandere Simulator it happens right away. With less intensive games (Bejeweled, Find-it games) it can take anywhere from 2-45 minutes before it restarts. In the beginning it was simply a driver crash, and I went through a lot of updating and downgrading to fix that (still not sure how I fixed it or if I even did..) but now the computer straight up just gives me a black screen and restarts.
I see overheating is something a lot of people mention in threads like this, but what temp range should I be on the lookout for?? I downloaded CPUID HWMonitor and glanced over it but since I'm not really sure what I'm looking for it isn't much help.
I've also tested my memory, there are no issues with it, and reinstalled my os (I also upgraded just in case, I was having the problem on win7 but am now on win10), and even bought a new HDD thinking that was the problem. It wasn't.
Motherboard: Gigabyte F2A88XM-D3H (According to HWMonitor the CPU is at 91°F & the main board is fluctuating around in the 60°s F)
CPU: AMD A10-7870K (According to HWMonitor it's fluctuating from 120°F to 150°F)
HDD: WD Blue 1TB SATA 6 Gb/s 7200 RPM 64MB Cache 3.5 Inch Desktop Hard Drive (WD10EZEX) (It's at 96°F)
RAM: Crucial 8GB Single DDR3 1600 MT/s PC3-12800 CL11 Unbuffered UDIMM 240-Pin Desktop Memory CT102464BA160B
And I'm running Windows 10 Home 64-bit
I don't know what PSU is in there currently, since the computer works fine save for this restarting issue I haven't felt the need to open it up, I'm assuming they replaced it with a 500W PSU, though, since that's what I had before. I do still have the old EVGA PSU somewhere, my step dad claims that it works but I haven't tested it as idk how to. I'm extremely hesitant to unplug anything, since the diagram in the mobo manual didn't help me at all the first time around and I don't want to spend a bunch of money bringing it to an electronics store again just because I messed with it and forgot what plug went where..
Let me know if there are any specs I forgot to list. I don't have a video card yet, I'm using the integrated graphics (Radeon R7 I think). Everything is updated to the latest version.
I know my way around computer software and all that, but I'm incredibly new to computer building (a friend helped me pick my parts, but he hasn't been able to figure out what's wrong with my computer either), thanks for any help! I do think overheating might be the reason for this, my pc is sitting under my desk with a wooden panel on one side and thanks to the weather outside my room is usually in the 80°s F. I'm unsure how to fix that though
Update: Followed a friend's advice and changed the memory frequency and multiplier from the BIOS (was on auto, I put it the highest I could which was 24), now computer won't boot at all. CPU fan turns on and stays on, most things light up, but the case fan only spin for a second or two. Have tried unplugging everything except the mouse and keyboard, and have made sure everything was seated properly. Even let it sit for a while, the display never comes on.
I had a lot of problems in the beginning, but what happens now is that the computer goes black screen and then restarts any time I open a game. If it's a more intensive game like Sims 3 or Yandere Simulator it happens right away. With less intensive games (Bejeweled, Find-it games) it can take anywhere from 2-45 minutes before it restarts. In the beginning it was simply a driver crash, and I went through a lot of updating and downgrading to fix that (still not sure how I fixed it or if I even did..) but now the computer straight up just gives me a black screen and restarts.
I see overheating is something a lot of people mention in threads like this, but what temp range should I be on the lookout for?? I downloaded CPUID HWMonitor and glanced over it but since I'm not really sure what I'm looking for it isn't much help.
I've also tested my memory, there are no issues with it, and reinstalled my os (I also upgraded just in case, I was having the problem on win7 but am now on win10), and even bought a new HDD thinking that was the problem. It wasn't.
Motherboard: Gigabyte F2A88XM-D3H (According to HWMonitor the CPU is at 91°F & the main board is fluctuating around in the 60°s F)
CPU: AMD A10-7870K (According to HWMonitor it's fluctuating from 120°F to 150°F)
HDD: WD Blue 1TB SATA 6 Gb/s 7200 RPM 64MB Cache 3.5 Inch Desktop Hard Drive (WD10EZEX) (It's at 96°F)
RAM: Crucial 8GB Single DDR3 1600 MT/s PC3-12800 CL11 Unbuffered UDIMM 240-Pin Desktop Memory CT102464BA160B
And I'm running Windows 10 Home 64-bit
I don't know what PSU is in there currently, since the computer works fine save for this restarting issue I haven't felt the need to open it up, I'm assuming they replaced it with a 500W PSU, though, since that's what I had before. I do still have the old EVGA PSU somewhere, my step dad claims that it works but I haven't tested it as idk how to. I'm extremely hesitant to unplug anything, since the diagram in the mobo manual didn't help me at all the first time around and I don't want to spend a bunch of money bringing it to an electronics store again just because I messed with it and forgot what plug went where..
Let me know if there are any specs I forgot to list. I don't have a video card yet, I'm using the integrated graphics (Radeon R7 I think). Everything is updated to the latest version.
I know my way around computer software and all that, but I'm incredibly new to computer building (a friend helped me pick my parts, but he hasn't been able to figure out what's wrong with my computer either), thanks for any help! I do think overheating might be the reason for this, my pc is sitting under my desk with a wooden panel on one side and thanks to the weather outside my room is usually in the 80°s F. I'm unsure how to fix that though
Update: Followed a friend's advice and changed the memory frequency and multiplier from the BIOS (was on auto, I put it the highest I could which was 24), now computer won't boot at all. CPU fan turns on and stays on, most things light up, but the case fan only spin for a second or two. Have tried unplugging everything except the mouse and keyboard, and have made sure everything was seated properly. Even let it sit for a while, the display never comes on.
Facebook
Twitter
Instagram