HELP! Possibly Lost Nikon RAW Images While Transferring With a USB Card Reader! (Windows 7-64-bit)

molonlabe

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I took pictures for my brother's production for a play and went to transfer the RAW files to my computer that is running 64-bit Windows 7 for editing like I always do. There is a USB 3.0 port in the top of my case. I plugged my 32GB SanDisk SD card into a card reader and plugged the card reader into the port. What I usually do is open my computer, open the drive folder, copy it to my desktop, and go from there. This time, however, I could not copy the folder to the desktop. Instead, I got a small pop-up window with an error code (0x000000a) saying that "an error is preventing the photo or video from being displayed. I popped the SD card back in my camera and it says that there are no pictures on the card. I tried multiple USB 2.0 and 3.0 ports on my own computer and my friend's computer. My friend's wouldn't even acknowledge that the card reader (or an unidentified device) is even there. Now, when I plug the reader with the card in, I see only one file in the deepest subfolder (E:\DCIM\100D5300) that I can neither open or transfer. Under properties, the drive still shows about 10GB of used space. It's worth noting, too, that I have enabled "Show All Hidden Files and Folders." Are the pictures lost? The data still seems to be on the card, but is there a way to recover it and access them? Thank you so much for your time.
 
Solution
I looked at your camera's user manual. It does indeed have a USB port and came with the proper cable. Also on the CD that came with the camera is software (View NX2) that facilitates the transfer of photos from the camera to your PC. The camera also has WIFI that allows transfer of photos to a tablet or smartphone.

I don't know if transferring photos via USB is slower than using a card reader, but does it really matter? Set up the transfer software, plug in the USB cable, and let the transfer complete while you do something else. I guess it is just my preference not to remove the SD card from any device unless I have to.

JaredDM

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Sounds like a good candidate for data recovery software. First however you should take a sector by sector image of the whole card. I would recommend that you try R-Studio demo to both image it and see if you can get the data back.

From within the demo, you should first right click on the SD card and select "create image" then pick a location on a drive with enough room for the full size of the SD card. After you've made the full backup image you can scan either the card or the image and see if it finds the RAW files. The program doesn't alway preview RAW image files well (sometimes they are all red) but it should let you know if the files are recoverable.
 

molonlabe

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Thanks for the quick reply!
I'm giving what you suggested a try now.
I'll report back with results.
 

molonlabe

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Looks like I found the files, but the demo version of R-Studio has a file size limit of only 256kb.
The software is $80 and I don't have that to spend at the moment.
Is there any freeware that can accommodate larger file sizes? Each RAW file tends to be around 15MB.
Or even a demo of software that would allow one-time use?
Thanks
 

molonlabe

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I'll try the fix you suggested.
I believe The issue was with the card reader. I tested a different card (Lexar 16GB) on my brother's computer and had the same results. The card reader is some no-name that was bundled with my camera when I got it through Adorama. Card readers (especially the USB thumb ones are notoriously finnicky, anyway).
I'll try the solution you suggested tonight when I get home.

On a side note, what is the best way to transfer data from an SD card to your computer? Feel free to shoot down this question if it's violating a rule that I'm unaware of.
.

 
If the camera has a port to allow a connection to the USB port on your computer, I find that is the best way to transfer photos from the camera to the PC. That way you don't have to remove the SD card from the camera, insert it into the card reader, and put it back into the camera when finished.

Given the fact that your card reader came with the camera suggests that maybe the camera doesn't have a USB port. That would be surprising, since I have a 10 year old Kodak which has a USB port although it only works with the USB cable that came with the camera (some weird proprietary USB connection on the camera end of the cable).

I have a card reader installed in one of my PCs, and it reads full sized SD cards with no problems, but if I insert a micro SD card into a micro SD to SD adapter, then the card reader doesn't recognize that anything is present. So maybe card readers are just kind of flaky.
 

molonlabe

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The camera is a Nikon D5300.
I'm pretty sure it has one, though I've yet to use it.
Transcend seems to make a really nice (4.5 stars from about 4,000 reviews) reader available on Amazon for about $8. Isn't the direct transfer by cord considerably slower?


 
I looked at your camera's user manual. It does indeed have a USB port and came with the proper cable. Also on the CD that came with the camera is software (View NX2) that facilitates the transfer of photos from the camera to your PC. The camera also has WIFI that allows transfer of photos to a tablet or smartphone.

I don't know if transferring photos via USB is slower than using a card reader, but does it really matter? Set up the transfer software, plug in the USB cable, and let the transfer complete while you do something else. I guess it is just my preference not to remove the SD card from any device unless I have to.
 
Solution

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