Palit / Amazon RMA

Mcchow

Commendable
Sep 16, 2016
2
0
1,510
Hello there,

After having some issues with my Palit 980 card I have tried to get it replaced as the card is only 21 Months old, I have cared for this card like it is my first born child hahaha. The thing is Palit wont RMA the card as it was bought on Amazon. I have since contacted Amazon and they have offered me £160 as a goodwill gesture, but the card is work over £400. I am looking for some advice on what to do, most manufacturers offer 2 years warranty, I don't want money I just want my GPU to work.

For the record the card needs to be re-flowed and I do not want to do it if the card is still under warranty. I could use some advice if anyone can help.

Many Thanks
 
Solution
The manufacturer is saying you purchased the card through an unauthorized seller. Therefore they have no requirement to support the card. I don't know if that is accurate or not, but it seems to me you have few options.

kanewolf

Titan
Moderator
The manufacturer is saying you purchased the card through an unauthorized seller. Therefore they have no requirement to support the card. I don't know if that is accurate or not, but it seems to me you have few options.
 
Solution

Mcchow

Commendable
Sep 16, 2016
2
0
1,510
Hello there,

Thanks for your reply, I am currently trying other channels to get this Card sorted. Since I posted on here I have contacted Amazon and they keep urging me to contact the manufacturer. I will keep trying every channel I find, thanks for you advice I will not give up yet.

Thanks