Hey guys, I build a computer for my parents a while ago, and it has been having some problems lately.
At first, there was some weirdness whenever I unplugged the computer from the wall outlet. It usually wouldn't turn on afterwards, but then if I dug around, pushed connections in, pushed the graphics card in, etc it would turn on. I was never sure if it turned on because of what I did or if it just needed a certain amount of time.
Last time it happened I tested the psu and it was fine.
Now, however, their computer has stopped turning on, and this time for good.
How can I diagnose this problem? I am now living in a different state as them and they want me to fly back to fix the computer, which I really don't want to do but I may have to.
If you guys can give me advice or things I can tell them to do over the phone I'd be very grateful
At first, there was some weirdness whenever I unplugged the computer from the wall outlet. It usually wouldn't turn on afterwards, but then if I dug around, pushed connections in, pushed the graphics card in, etc it would turn on. I was never sure if it turned on because of what I did or if it just needed a certain amount of time.
Last time it happened I tested the psu and it was fine.
Now, however, their computer has stopped turning on, and this time for good.
How can I diagnose this problem? I am now living in a different state as them and they want me to fly back to fix the computer, which I really don't want to do but I may have to.
If you guys can give me advice or things I can tell them to do over the phone I'd be very grateful