- Sep 17, 2016
- 4
- 0
- 1,510
First off, here's my specs (everything brand new):
CPU - AMD FX 6300
GPU - R9 380x
MOBO - MSI 970A SLI Krait Edition
Memory - 8GB Corsair Vengeance
HD - WD RE4 500 GB Enterprise Hard Drive
PSU - EVGA 500 W1, 80+ White 500W
OS - Windows 10 Education Edition
So, I built this rig about 2 weeks ago, but I have had freezing problems ever since day 1. The computer will hard freeze, i.e. I can't use the mouse or keyboard, and the sound turns off. Always requires a hard reset. Freezing symptoms are mostly exacerbated by playing games, such as Rocket League, CSGO, or Hearthstone. I can't even get through the opening cut scenes of Deus Ex: Mankind Evolved. The freezes occur within anywhere from 5-20 minutes of turning the games on. The longest I have made it without freezing is around 2-3 hours of Rocket League. I have yet to get a freeze while just browsing the Internet. One time a freeze occurred while just on the desktop, no programs open, and installing a graphics driver.
I have done everything under the sun to try and diagnose the problem including (but possibly not limited to):
1. Clean install of Windows 10; made sure everything is fully updated.
1.5. The computer is not overclocked, and never has been.
2. Update BIOS.
3. Make sure all drivers are up to date (as above, one time a freeze occurred when I didn't even have a GPU driver installed). Also screwed around with reverting drivers to older versions, did not work either.
4. Disable AMD TurboCore technology in the BIOS, as well as Cool 'N Quiet.
5. Replace MOBO. I used to have ASRock 970 Extreme3 R2.0, but bought a new MOBO in case it was faulty.
6. Ran Memtest for 9 passes, no errors.
7. Ran Prime95 for about 45 minutes, my CPU was 2-5 degrees cooler than temp threshold of 70. No errors. AMD Overdrive/ CPU-Z were open at the same time, and all voltages, MHz, etc. were steady and acceptable.
8. Disabled WSearch and superfetch.
9. Changed my pagefile settings so min=1024xram and max =1024xramx2 (in order to combat possible 100% disk usage).
10. Checked the event logs. I am admittedly not really an expert on this part so will provide file dump link at end of post.
11. In Windows power management settings, turn Link State Power Management off.
12. Used a built in Windows tool to scan my files for any corruptions or errors. None were found.
13. Cry myself to sleep.
The majority of the solutions listed above were found and recommended from reading a looooooot of random forums, including this one.
All in all, this whole ordeal has been infuriating, to say the least. I spent all this money and I just can't get my system to be stable. For the love of God, can somebody please tell me what is going on with my computer? I just want to finally ascend to that sweet sweet sweet PCMR.
Thank you for reading of my troubles! Please ask any questions you may have and I will answer them as quickly as I can!
Event Log File Dump: https://www.mediafire.com/folder/g060bcrs90jdo4v,y6ewo6h6e8i5050,g4fdgch40151mcl/shared
CPU - AMD FX 6300
GPU - R9 380x
MOBO - MSI 970A SLI Krait Edition
Memory - 8GB Corsair Vengeance
HD - WD RE4 500 GB Enterprise Hard Drive
PSU - EVGA 500 W1, 80+ White 500W
OS - Windows 10 Education Edition
So, I built this rig about 2 weeks ago, but I have had freezing problems ever since day 1. The computer will hard freeze, i.e. I can't use the mouse or keyboard, and the sound turns off. Always requires a hard reset. Freezing symptoms are mostly exacerbated by playing games, such as Rocket League, CSGO, or Hearthstone. I can't even get through the opening cut scenes of Deus Ex: Mankind Evolved. The freezes occur within anywhere from 5-20 minutes of turning the games on. The longest I have made it without freezing is around 2-3 hours of Rocket League. I have yet to get a freeze while just browsing the Internet. One time a freeze occurred while just on the desktop, no programs open, and installing a graphics driver.
I have done everything under the sun to try and diagnose the problem including (but possibly not limited to):
1. Clean install of Windows 10; made sure everything is fully updated.
1.5. The computer is not overclocked, and never has been.
2. Update BIOS.
3. Make sure all drivers are up to date (as above, one time a freeze occurred when I didn't even have a GPU driver installed). Also screwed around with reverting drivers to older versions, did not work either.
4. Disable AMD TurboCore technology in the BIOS, as well as Cool 'N Quiet.
5. Replace MOBO. I used to have ASRock 970 Extreme3 R2.0, but bought a new MOBO in case it was faulty.
6. Ran Memtest for 9 passes, no errors.
7. Ran Prime95 for about 45 minutes, my CPU was 2-5 degrees cooler than temp threshold of 70. No errors. AMD Overdrive/ CPU-Z were open at the same time, and all voltages, MHz, etc. were steady and acceptable.
8. Disabled WSearch and superfetch.
9. Changed my pagefile settings so min=1024xram and max =1024xramx2 (in order to combat possible 100% disk usage).
10. Checked the event logs. I am admittedly not really an expert on this part so will provide file dump link at end of post.
11. In Windows power management settings, turn Link State Power Management off.
12. Used a built in Windows tool to scan my files for any corruptions or errors. None were found.
13. Cry myself to sleep.
The majority of the solutions listed above were found and recommended from reading a looooooot of random forums, including this one.
All in all, this whole ordeal has been infuriating, to say the least. I spent all this money and I just can't get my system to be stable. For the love of God, can somebody please tell me what is going on with my computer? I just want to finally ascend to that sweet sweet sweet PCMR.
Thank you for reading of my troubles! Please ask any questions you may have and I will answer them as quickly as I can!
Event Log File Dump: https://www.mediafire.com/folder/g060bcrs90jdo4v,y6ewo6h6e8i5050,g4fdgch40151mcl/shared
Facebook
Twitter
Instagram