WD30EFRX 3TB (RED) Drive Externally Connected to Windows 7 Pro 64 bit OS AMD

MacGranite · Sep 17, 2016

I have 4 Gig of memory on my Toshiba. I basically tried formatting using GPT, drive still only showed only 2TB then looked over via diskpart and there seems to be no way to get the drive to show the extra Gigabytes. I read where Intel PC with a firmware upgade could do this but there wasn't a way to have this AMD dual processor to show the extra space so I can use it?

SuperSoph_WD · Sep 19, 2016

Welcome to the community, @MacGranite!

Can you please give more details about your system's specs and also post a screenshot form your Disk management?
You could also try using WD's Data LifeGuard Diagnostics for Windows to Write Zeros (low level format) a.k.a. fully erase the WD Red and then attempt to initialize it and format it again.

You mentioned that you have the WD Red 3 TB plugged externally, are you using an enclosure?
If you are using an enclosure, check its specifications as well. It could have some sort of limitation in terms of the HDD capacity it supports.
To troubleshoot this, attempt to format the WD Red internally or through another enclosure/docking station.

Keep me posted!
Cheers,
SuperSoph_WD

MacGranite · Sep 19, 2016

The WD Red drive was new, asking to be formatted when I received it. Right now the drive is being reformatted, because a full format matches the FAT better and the drive is showing RAW since in the middle of a reformat, but GBT was selected before reformatting in my multi-function triple docking USB, 2047.87 GB showing being formatted. I saw a allow drive to be compressed, and wondered if that was one way the drive would show 3TB, yet I have always avoided compression ever since compressing a 100MB drive (yes 100MB) and the drive slowing way down, and only 20MB more was added a long time ago on a old 286.

I also checked the drive using older version of Partition Magic 8.0 and saw no other room on it. I think there is a firmware upgrade for this Toshiba, but I'd rather risk the drive if there were a firmware upgrade to make it more compatible for Windows 7 Pro and USB 2.0. I wouldn't have minded partitioning the drive if it showed the other 700+ GB space but I have yet to see any space.

SuperSoph_WD · Sep 20, 2016

Hey there again, @MacGranite!

Have you followed any of the guidelines from my previous post? I'd kindly ask you to share that screenshot from Disk management and also the third-party utilities you have used while trying to format the HDD.
I suspect that the enclosure you are using is having a 2 TB limitation of the size of the HDD it can hold. This is why you are unable to properly format your WD Red.
In order to check if this is true or not, try plugging the WD Red internally via SATA to your computer and attempt to format it from Disk management again.
You don't really need to use third-party utilities to format the HDD if it's recognized in your system properly.

Give it a try and keep me posted with the details.
SuperSoph_WD

MacGranite · Oct 10, 2016

SuperSoph_WD :

Hey there again, @MacGranite!

Have you followed any of the guidelines from my previous post? I'd kindly ask you to share that screenshot from Disk management and also the third-party utilities you have used while trying to format the HDD.
I suspect that the enclosure you are using is having a 2 TB limitation of the size of the HDD it can hold. This is why you are unable to properly format your WD Red.
In order to check if this is true or not, try plugging the WD Red internally via SATA to your computer and attempt to format it from Disk management again.
You don't really need to use third-party utilities to format the HDD if it's recognized in your system properly.

Give it a try and keep me posted with the details.
SuperSoph_WD

MacGranite · Oct 10, 2016

Which interface between the pc's direct SATA port and the drive? I have three, bytecc 2.0 USB .... All In 1 HDD Docking, and a Multi-function HDD Docking was where I formatted the drive. If you are implying a USB 3.0 port, I don't have one, even the direct output of the PC's SATA port is also USB 2.0.... IF USB 3.0 would work to fully format the drive to 3.0 would also be needed to read the drive as well...

SuperSoph_WD · Oct 11, 2016

Hey there again, @MacGranite!

I meant connecting the internally to your computer via the SATA connection to the motherboard. If you have a desktop PC, you should be able to mount & physically installed the WD Red inside. You can check the guide from our KB that I shared on how to do that, just make sure you follow the instructions for setting up a SATA drive.

If you don't have a 3.0 USB-compatible computer/dock station, then you might not be getting the most of the transfer rate speeds when connecting the WD Red externally via either one of your docks.

Let me know if you have more questions.
SuperSoph_WD

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