Factory reset is not working on hp laptop while using recovery disk.

niravkhant · Sep 18, 2016

Hello I have hp pavilion g6 2014tx laptop.

I have done factory reset a year ago and partitioned my hard drive. Now I wanted to do factory reset again but its not happening.

The process I have followed is as below.

1. I have inserted recovery disk.
2. from start menu start>hp recovery manager>recovery manager>factory reset. then its restarted.
3. In BIOS setting when recovery manager appears I can not able to click on "system recovery-factory restore" and " drivers and applications- reinstall drivers and applications".

How do i solve this problem?

Colif · Sep 18, 2016

niravkhant :

what did you do to partition drive, did you remove any other partitions at the time?

what version of windows are you using?

niravkhant · Sep 18, 2016

Colif :

I don't remember right now how I've done it. But currently I have 4 partitions C: windows, D: which I have created, F:Recovery and G: HP_Tools.

And in disk management

C: and G: - primary partition, one more partition is there called system

D: and F: - logical drive.

Colif · Sep 18, 2016

I think when you created D it reallocated the drive letter for the recovery drive. Its likely the recovery program in bios looks for another drive letter than what partition currently is. I expect E drive is the DVD drive?

Which version of windows are you using? If you did a factory reset I would just fresh install it again.

niravkhant · Sep 18, 2016

Colif :

Yes E is DVD drive. Well I have tried to change the label of the drive but factory reset is not happening only.

windows version is windows home basic service pack 1, 64 bit.

and factory reset is not coming in the recovery window. so how i will able to do fresh install?

Colif · Sep 18, 2016

Do you have a licence key for Windows (I assume its windows 7)? You can download Win 7 installer from Here and make own USB or DVD - you need licence code to get it.

I think you need to install win 7 from the disc instead of the recovery folder, since the factory reset option just doesn't work anymore.

follow this and it will give you all you need: http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

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Factory reset is not working on hp laptop while using recovery disk.

niravkhant

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Colif

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niravkhant

Commendable

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Win 11 Master

niravkhant

Commendable

Colif

Win 11 Master

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