Graphics Card and Drivers problems?

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BoiHazProblemz

Commendable
Sep 18, 2016
5
0
1,510
For my GPU Drivers, nothing seems to work. I've tried using the cd that it came with, and I've also tried the up to date drivers. What other drivers should I use, or is there a step by step process? When I downloaded my drivers, nothing seemed to pop up, the intel onboard graphics were still being used, and whenever I try to plug it into the graphics card, it doesn't connect to the monitor. Also, when I put in power to the graphics card, the computer won't turn on with the monitor connected to the motherboard or the graphics card.

Graphics Card: Gigabyte Radeon R9 380X 4GB Windforce 2X Video Card

MoBo: Gigabyte B150M - DS3H
 
Solution
hang-the-9
That's a new board, so there should not be any issue with compatibility. The PSU is sufficient power but low quality, that may be the cause. It may also just be a bad card or maybe a bad motherboard. Make sure things are seated properly, maybe the card was a bit out of the slot or something, that all PCIe power plugs are in the card if it needs more than one.

After that, you should test the card in another system that can run it, try a better quality power supply or just contact the card vendor for support.
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940
Need some back-ground here, this a new card you just got? What is the power supply brand and model? You said "when I put in power to the graphics card, the computer won't turn on" did you have the card in the system without the PCIe power connected to it? That is not good and can damage the card or motherboard.

First thoughts, your power supply is not good enough to run the card.

Did you do a BIOS and chipset driver update on the system before trying the card?
 
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BoiHazProblemz

Commendable
Sep 18, 2016
5
0
1,510


For the BIOS, it was up to date. I believe it was version 4. I had the PCIe power connected to it, didn't turn on. For the chipset driver update, I used my CD to turn update the chipset drivers, but I did it after downloading the gpu drivers.
My Power Supply is: Corsair Builder 600W 80+ Bronze Certified ATX Power Supply

 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940
That's a new board, so there should not be any issue with compatibility. The PSU is sufficient power but low quality, that may be the cause. It may also just be a bad card or maybe a bad motherboard. Make sure things are seated properly, maybe the card was a bit out of the slot or something, that all PCIe power plugs are in the card if it needs more than one.

After that, you should test the card in another system that can run it, try a better quality power supply or just contact the card vendor for support.
 
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Solution
H

HumanBull

Commendable
Jul 31, 2016
24
0
1,510


I am a friend of BoiHazProblem. Everything is seated in, and everything is connected all the way in. I don't have a PC with me atm, but I am pretty sure it has something to do with his motherboard. I didn't have any problems with this when I built my own. He is getting his warranty on his mobo and gpu, hopefully it works.
 
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