Trying to play a game.

allan winter · Sep 19, 2016

I have fallout 4. Been having a few crashes. I contacted bethesda for this issue but the response was limited. First they said my graphics card "doesnt meet minimum requirement." I am told other wise that NVIDIA GeForce GTX 960 surpasses the minimum requirements for the game. I told them this and now they say my system dosent have enough dedicated memory. And "Once you ran out of memory.Your graphics card wasn't able to render the extra features.", They said.

The system requirements for Fallout 4 on PC are as follows:
Minimum:

Operating system: Windows 7/8/10 (64-bit OS required)
Processor: Intel Core i5-2300 2.8GHz / AMD Phenom II X4 945 3.0GHz or equivalent
Memory: 8 GB RAM
Hard disk space: 30 GB free HDD space
Video: NVIDIA GTX 550 Ti 2GB / AMD Radeon HD 7870 2GB or equivalent

Dxdiag: Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160902-0600)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7641
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II X4 650 Processor (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 3386MB used, 12994MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 960
Manufacturer: NVIDIA
Chip type: GeForce GTX 960
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1401&SUBSYS_36901458&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 1969 MB
Shared Memory: 2126 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ZORAN
Monitor Id: ZRN02E9
Native Mode: 1280 x 720(p) (60.000Hz)

So my question is what do I do? Do I buy more ram? What kinda ram? Do I need a new mother board? ...where do i get this "dedicated memory" I need?

theyeti87 · Sep 19, 2016

Your CPU is below the minimum specification. That is your bottleneck.

COLGeek · Sep 19, 2016

Your CPU and GPU are sufficient, as is your main memory (8GB).

What resolution are you trying to play the game at?

Also, are your video drivers up to date (most current version from NVidia.com)?

theyeti87 · Sep 19, 2016

COLGeek :

Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ZORAN
Monitor Id: ZRN02E9
Native Mode: 1280 x 720(p) (60.000Hz)

theyeti87 · Sep 19, 2016

When you have the game running, check Task Manager to see how much of your CPU is being used. If it is sitting at 100% and you're not getting the framerates you desire, the culprit is the CPU.

helpstar · Sep 19, 2016

install the newest amd drivers for your chipset @ amd.com chipset 760G

have a look at your motherboard, if this is yours: https://de.msi.com/Motherboard/support/760GM-P23-FX.html#down-bios
update the bios in bios itself, not in windows! use m-flash, the integrated tool of the bios

install newest driver for your gtx960 from nvidia.com

@theyeti87
the game is crashing

allan winter · Sep 19, 2016

COLGeek :

My graphics card is uptodate on drivers. I use the nvidia geforce experience program and it optimizes my games as well as updates the drivers. 1280x720 is my resolution? Thats what my screen is... but when i just now looked at what the game was set at it was a bit higher in numbers... I think i had to change that before at one point.

Wayfall · Sep 19, 2016

You have a Athlon II X4 650 Processor right.

My first computer in 2014 had a Athlon x4 750K and it was bottlenecking my Sapphire R9 270 and it was struggling in numerous games because of it.

In 2015 I rebuild my pc with a Asrock 1150 board, i7 4790K, GTX 970 and 16GB RAM.

I have no issues now with any game.

-Your CPU is two weak for Fallout 4
-GPU is probably bottlenecking

allan winter · Sep 19, 2016

theyeti87 :

I'm not sure how to do that. I started the game and then got Task Manager thru ctrl alt delete system idle process
is 97-95 every thing else is 0... a few 1-3.

helpstar · Sep 19, 2016

check thermal margin with amd overdrive while running prime95 (option smallfft)

allan winter · Sep 19, 2016

Wayfall :

Do you think I could just get a recent Athlon and replace it? Or do i need a whole new mother boar?

helpstar · Sep 19, 2016

is this your motherboard? bios up to date?

https://de.msi.com/file/test_report/TR19_2443.pdf

you could get an FX CPU, like the 6300 or the 8320E

allan winter · Sep 19, 2016

helpstar :

Yes i think so. I got a program from msi... not sure how or where but its called MSI live update 6. It scans then i pick what to update.

helpstar · Sep 19, 2016

please don´t update the BIOS with it, or you most likely will have to buy a new motherboard.

Which BIOS version is now on the motherboard? just enter bios and look at the information there

allan winter · Sep 19, 2016

helpstar :

Dude i have used the program before.. it was on the site. https://www.msi.com/Motherboard/760GM-P23-FX.html#hero-overview

Wayfall · Sep 19, 2016

The best you can get would be this:
http://www.tomshardware.co.uk/answers/id-1744056/am2-cpu.html
AM3+ CPU's are rather old now and struggle in a lot of games even thou they have a high core count. They have old architecture, newer games are made with newer tech in mind.

For example a 8 core FX CPU with a GTX 970 would only be able to get 35-50fps on high-ultra while a Haswell Devils canyon or Skylake i7 can easily keep up.

With AMD the highest GPU I could see it using would be the RX 480 or GTX 1060.

allan winter · Sep 19, 2016

Wayfall :

Is the gpu the graphics card? I am not looken to upgrade that. Every one says its my cpu so i am tryen to figure out what my mother borad can handle. https://www.msi.com/Motherboard/support/760GM-P23-FX.html#support-test This is so frustrating. I'm almost cringeing all over like i've got to cut open a human to do surgry. I have no clue as to what half this stuff is called. You or some one else my have already given me the answer.

helpstar · Sep 19, 2016

I know this tool very good and several other users too, which shouldn´t have used it

Is version "H.H" on it?

TerryLaze · Sep 19, 2016

celeron + gtx 650, finished the game and never had any crash so it certainly is not about the level of hardware,maybe some part of the hardware is close to diying or gets overheated or something.
https://www.youtube.com/watch?v=Kut95t2djLU

allan winter · Sep 19, 2016

TerryLaze :

...I think all my crashes happen shortly after fast travel. Idk if this has any thing to do with or help in figureing this out but my browser also crashes after a while. Some one told me it was the videos that i shouldn't have them on auto...I dont play with the web in the background tho. Just downloaded that process hacker program and it dosent look like its useing up that much i think it mighta got to 40 use...

COLGeek · Sep 19, 2016

Guys, this is NOT a CPU or GPU issue. Both will meet the games needs. This is more likely a software/config issue as currently stated. The OP does not need to replace any hardware to get the game to run, based on the facts given.

Does this system have trouble with any other higher end games? Also, have you tested your memory with an application like memtest?

What is the make/model of the system's power supply (PSU)? What are your CPU and GPU operating temperatures at idle and under load?

http://www.memtest.org/

allan winter · Sep 19, 2016

COLGeek :

Only thing i notice with most of my games is that after exiting the games and going back to desktop that windows wants to change colors.I tested my mem with windows and nothing was found. I then figured out memtest86 and it also found no errors.

I think this site shows my power supply: http://www.thermaltakeusa.com/products-model.aspx?id=C_00001967
And cpu is 96f system is at 89f at idle. I dont know how to get the gpu temp. And the cpu under load is 140f but i'ma keep an eye on it a little more.

COLGeek · Sep 19, 2016

Your CPU is likely throttling at 140F (~60c), but that shouldn't cause the issues with the game. Your PSU should be sufficient, wattage-wise.

The changing colors issue you describe indicates an issue with the GPU. Could be hardware, could be software. You aren't trying to overclock anything are you (CPU, GPU, or memory)?

allan winter · Sep 19, 2016

COLGeek :

No sir. No over clocken for me. I have tho just found some difference in some numbers that i think should be the same.
When I go to screen resolution and in advanced settings i see: My totall avalable graphics memory at 5887mb
dedicated mem 2048mb
shared system mem3839mb
system video mem 0
Which is diffrent from the Dxdiag I posted... what would cause this?

COLGeek · Sep 19, 2016

That info is fine and nothing to worry about.

When you were talking about color changes earlier, were you referring to Windows changing the display theme (basic to Aero)? Some games on Win 7 will cause this to happen.

Trying to play a game.

Honorable

Honorable

Cybernaut

Honorable

Honorable

Titan

Honorable

Splendid

Honorable

Titan

Honorable

Titan

Honorable

Titan

Honorable

Splendid

Honorable

Titan

Polypheme

Honorable

Cybernaut

Honorable

Cybernaut

Honorable

Cybernaut

Share this page